Results-driven Managing Director with a strong background in financial planning, business strategy, and performance management. Proven ability to implement process improvements and enhance operational efficiency across departments.
Overview
17
17
years of professional experience
Work History
Consultation Agent
GTC CORP
02.2024 - 01.2026
Provided customer support through phone and email communication.
Participated in regular meetings with management team to discuss progress towards goals.
Maintained accurate records of customer interactions, transactions, comments and complaints.
Assisted customers with product selection, order placement and payment processing.
Maintained positive working relationship with fellow staff and management.
Director
Reema Polychem
New Delhi
06.2009 - 2023
Managed budget planning and resource allocation for multiple projects, optimizing financial efficiency across the organization.
Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
Promoted collaboration between teams by establishing open communication channels, enhancing interdepartmental cooperation.
Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
Managing Director
Fortune Graphics
11.2009 - 04.2019
Analyzed industry trends to uncover opportunities for expanding market share and driving growth.
Reviewed departmental reports to pinpoint operational inefficiencies and recommend solutions.
Implemented process improvement initiatives that enhanced collaboration across departments.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.