SUMITA MONDAL
Kolkata
Summary
Passionate and results-driven professional with a strong proficiency in data analysis, aiming to leverage my expertise to reveal valuable insights and facilitate informed decision-making within the technology sector. Eager to contribute to innovative projects and drive business growth through the strategic application of analytical skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Process Developer
Genpact
09.2025 - Current
- Analyzed data trends to support decision-making and strategic initiatives.
- Implemented best practices for quality assurance within project deliverables.
- Investigated root causes of problems identified in existing processes.
- Created reports detailing the results of process improvement initiatives.
- Created process documentation including flowcharts, SOPs, job aids and work instructions.
- Provided training to staff on newly implemented processes and procedures.
Process Associate
Genpact
10.2022 - 08.2025
- Enhanced billing activities in OTC cycle in Microsoft Dynamics 365 ERP by efficiently creating, processing, and approving invoices, achieving a 99% accuracy rate and ensuring precise client service delivery.
- Identified and resolved invoice duplicates using VLOOKUP, resulting in streamlined billing processes.
- Extracted datasets from SAP, Power BI web, and SAP SaaS to Excel, facilitating efficient daily and weekly reporting and ensuring data accuracy.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to meet deadlines.
Education
MBA/PGDM - Business Analytics
Dr. D. Y. Patil Vidyapeeth
PuneB.Com - Commerce
Calcutta University
12th - Bengali / Bangla
West Bengal
10th - Bengali / Bangla
West Bengal
Skills
- SAP ERP
- Advanced Excel
- Microsoft PowerPoint,Word
- Power Bi reports
- Microsoft forms
- Report generation
- Quality assurance
- Requirement gathering
Certification
Microsoft Power BI Desktop for Business Intelligence ~UDEMY
Projects
Forage TATA~Data Visualisation, Empowering business with effective insights -
Conducted analysis of business scenarios to identify key requirements for visual representation., Selected appropriate visuals to effectively convey complex information., Developed impactful visuals to enhance communication of insights and analysis., Utilized data visualization tool Power BI to represent data through line charts, bar charts and using DAX formulas like Sum, Max, Min.
Languages
- Bengali
- Hindi
- English
- Bengali
- Hindi
Timeline
Process Developer
Genpact
09.2025 - Current
Process Associate
Genpact
10.2022 - 08.2025
MBA/PGDM - Business Analytics
Dr. D. Y. Patil Vidyapeeth
B.Com - Commerce
Calcutta University
12th - Bengali / Bangla
West Bengal
10th - Bengali / Bangla
West Bengal