Summary
Overview
Work History
Education
Skills
Certification
Projects
Languages
Timeline
Generic

SUMITA MONDAL

Kolkata

Summary

Passionate and results-driven professional with a strong proficiency in data analysis, aiming to leverage my expertise to reveal valuable insights and facilitate informed decision-making within the technology sector. Eager to contribute to innovative projects and drive business growth through the strategic application of analytical skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Process Developer

Genpact
09.2025 - Current
  • Analyzed data trends to support decision-making and strategic initiatives.
  • Implemented best practices for quality assurance within project deliverables.
  • Investigated root causes of problems identified in existing processes.
  • Created reports detailing the results of process improvement initiatives.
  • Created process documentation including flowcharts, SOPs, job aids and work instructions.
  • Provided training to staff on newly implemented processes and procedures.

Process Associate

Genpact
10.2022 - 08.2025
  • Enhanced billing activities in OTC cycle in Microsoft Dynamics 365 ERP by efficiently creating, processing, and approving invoices, achieving a 99% accuracy rate and ensuring precise client service delivery.
  • Identified and resolved invoice duplicates using VLOOKUP, resulting in streamlined billing processes.
  • Extracted datasets from SAP, Power BI web, and SAP SaaS to Excel, facilitating efficient daily and weekly reporting and ensuring data accuracy.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Collaborated closely with team members to meet deadlines.

Education

MBA/PGDM - Business Analytics

Dr. D. Y. Patil Vidyapeeth
Pune

B.Com - Commerce

Calcutta University

12th - Bengali / Bangla

West Bengal

10th - Bengali / Bangla

West Bengal

Skills

  • SAP ERP
  • Advanced Excel
  • Microsoft PowerPoint,Word
  • Power Bi reports
  • Microsoft forms
  • Report generation
  • Quality assurance
  • Requirement gathering

Certification

Microsoft Power BI Desktop for Business Intelligence ~UDEMY

Projects

Forage TATA~Data Visualisation, Empowering business with effective insights -

Conducted analysis of business scenarios to identify key requirements for visual representation., Selected appropriate visuals to effectively convey complex information., Developed impactful visuals to enhance communication of insights and analysis., Utilized data visualization tool Power BI to represent data through line charts, bar charts and using DAX formulas like Sum, Max, Min.

Languages

  • Bengali
  • Hindi
  • English
  • Bengali
  • Hindi

Timeline

Process Developer

Genpact
09.2025 - Current

Process Associate

Genpact
10.2022 - 08.2025

MBA/PGDM - Business Analytics

Dr. D. Y. Patil Vidyapeeth

B.Com - Commerce

Calcutta University

12th - Bengali / Bangla

West Bengal

10th - Bengali / Bangla

West Bengal
SUMITA MONDAL