SUMIT KOHLI
Noida
Summary
Diligent professional with solid background in managing client relationships and ensuring customer satisfaction. Proven track record of driving revenue growth through strategic account management and cross-functional collaboration. Demonstrated ability to analyze client needs and deliver tailored solutions, enhancing both client retention and business outcomes.
Overview
5
5
years of professional experience
Work History
Account Manager
LeBEYON Marketing Communications Pvt. Ltd.
08.2025 - 01.2026
- Formulated precise client quotations, aligned with project outlines, and financial guidelines.
- Engaged with vendors to finalize pricing, and guarantee prompt delivery of materials.
- Functioned as the main contact for client interactions and partnership cultivation.
Vendor Solutions Provider
Quatrro Business Support Solutions
03.2022 - 07.2024
- Formulated accurate quotations and executed sales order processing, ensuring timely communication with customers.
- Communicated ETA updates to customers, and coordinated RMA request processes while supervising debit and credit memos.
- Acquired proficiency in CRM systems such as SAP, TDOS, and CIS to enhance workflow efficiency.
- Facilitated procurement procedures, improving inventory management, and alleviating supply chain interruptions.
Transaction Processing Associate
Concentrix
01.2021 - 09.2021
- Detected and reported content breaching policies on harmful and misleading material to ensure compliance.
- Assess user-generated content, and guarantee alignment with internal standards.
- Upheld meticulous records to ensure adherence to compliance standards, and audit preparedness.
- Processed high-volume transactions accurately and efficiently to maintain operational flow.
Education
Global Master of Business Administration - Marketing
De Montfort University
Leicester, UK10-2019
Bachelor of Business Administration - Banking And Finance
Guru Gobind Singh Indraprastha University
Delhi05-2017
Skills
Customer relationship management
Account & Vendor Management
Order Processing
CRM tools: SAP, TDOS, CIS
Office Tools: MS Word, MS Outlook, MS Excel
Team Collaboration
Content Moderation
Timeline
Account Manager
LeBEYON Marketing Communications Pvt. Ltd.
08.2025 - 01.2026
Vendor Solutions Provider
Quatrro Business Support Solutions
03.2022 - 07.2024
Transaction Processing Associate
Concentrix
01.2021 - 09.2021
Global Master of Business Administration - Marketing
De Montfort University
Bachelor of Business Administration - Banking And Finance
Guru Gobind Singh Indraprastha University