Sumit Kumar Sahoo

Energetic and performance driven customer service and representative with 7 yrs experience improving customer satisfaction and successfully defusing the toughest client

Brakes India Private LTD. (TVS GROUP), India's largest brake component manufacturer of all OEM, Field Parts Engineer (Marketing), 2020-10-05, Head Q. - Bhubaneswar (Odisha):-All 30 Districts including Rural, To handle 11 Distributors in terms of primary Sales., Dealers and Mechanics visits to promote the brands and new arrivals products., Handling the MSRs for pushing The Secondary Sales and to Support distributors., Technical convince to customer for Using BI parts., Achieving Targets in terms of Primary/Secondary sales., Managing sales and service operations and achieving desired goals., Organizing Sales Promotional & Merchandising Activities on time to time., Identifying new towns for network rollout and ensuring revenues through adding customers.

• Brakes India Private LTD. (TVS GROUP), India's largest brake component manufacturer of all OEM, Field Service Engineer (Marketing), 2017-04-14, 2020-09-01, Head Q. - Pune (MH):-All Districts including Rural, OEM Dealer workshop visit., New Product Feedback., OEM Warranty & Periodic maintenance scheduled., Handling all Customer Complaint., After sale support to Dealer., Technical support to the dealers for problem solving., Report failures and technical analysis to Service Head., Coordination with sale person for promotional activity., Taking Field Trail (Fitment/Feedback)., Training to Mechanics for quality workflow., Raising awareness of company commitment to CSR policies and projects., Demand Generation activities at dealer/distributor end., Detailed MIS on a regular basis to Re-strategize where required., Network development as per the business demand., Conduct market surveys & analyze the current position of company & prepare action plan
• Brakes India Private LTD. (TVS GROUP), India's largest brake component manufacturer of all OEM, Diploma Trainee Engineer (Production department), 2014-04-14, 2017-05-01, Head Q. - Pune (MH):-All Districts including Rural, Monitored all evaluated all existing manufacturing processes to increase efficiency and reduce costs as much as possible., Coordinated Production staff to ensure that all policies and procedures were followed and completed the target as per the requirement., Created and maintained production schedule, helped to reduce the production down time and weekly conducting a production report., Coordinated with FG team timely to helping out with FG order.
• Brembo Brakes India, India's largest two wheeler brake component manufacturer OEM, Costumer Support Executive service, 2012-12-24, 2013-12-24, Head Q. - Pune: - Looking for Pune area, Visit in Authorized service station for any type of product complaint or product improvement feedback., Mechanic Engagement and their training with company index., Appointment to handle retailers application, Technical convince to customer for Using Genuine Parts of Brembo brakes., Achieving all the customer complaint in resolving on time., Managing service operations and achieving desired goals., Organizing product awareness and does, don't about the brake parts to all technical person., Identifying the genuine customer complaint and solution to resolve the issue is main motto.

• Father's Name: Bhaskar Chandra Sahoo
• Notice Period: 90 days
• Date of Birth: 1994-03-06
• Marital Status: Married