Sumit Tukaram Patil
MUMBAI
Summary
To make a career in an organization which offers a challenging environment to work and have access to excellent business practice leading to the growth of the organization and self.
Personal Profile: Date of Birth: 22/10/1987 Sex: Male Marital Status: Married Languages Proficiency: English, Hindi, Marathi
Overview
15
15
years of professional experience
Work History
Assistant Manager - Ticketing
Hind Musafir Agency of Bajaj Groups
01.2020 - Current
- Managing the customer desk for VIP/CIP clients and keeping the VIP tracker updated each day.
- Handling Domestic groups.
- Handling airport assistance services for domestic & International airports like Pranam / Elite/ Encalm / Marhaba / Diamond / Air Assist / Travibble etc.
- Handling ticket changes, cancellations, refunds, involuntary reissues due to GDS or carrier changes.
- Handling Bus Bookings / rail bookings / Overseas travel Insurance policies.
- Monitoring queues on daily basis & update corporates / Passengers accordingly.
- Maintain DSR on daily basis.
- Ensuring timely billing by following up on invoices and credit notes.
- Coordinate with Internal stakeholders (Sales, operations, finance) and clients.
- Keeping updates with airline promotions, fare rules, waiver policies due to operational disruptions.
Ticketing Executive
Trade Wings Ltd.
Mumbai
04.2012 - 10.2020
- Handling BCCI implant. (Board of Control of Cricket in India)
- Handling Domestic and International ticketing.
- Arranging transport.
- Refunds / re-issuance / re-routings of domestic and international tickets. (Amadeus CRS)
- Monitoring queues on daily basis & update corporates / Passengers accordingly.
Front Office Executive
Excellent Engineering & Allied Services PVT LTD.
MUMBAI
06.2010 - 01.2012
- Providing quotes to corporate clients and walk-in customers.
- Issuing Purchase & Sales order.
- Keeping daily stock records on the tracked ERP and Excel sheets.
Education
T.Y.B.com - Commerce
Venkateshwara Open University
Mumbai01.2017
H.S.C. - Commerce
D.V.M. College
Mumbai01.2006
S.S.C -
Prabhadevi School
Mumbai01.2004
Skills
- Good decision making
- Good attention to detail
- Being Internet Savvy
- Teamwork
- Client relationship
- Team collaboration
Languages
- English
- Hindi
- Marathi
<Enter your own>
- Date of Birth: 10/22/87
- Gender: Male
- Marital Status: Married
Accomplishments
In my 5 years carrer in Hind Musafir Agency I got promoted twice.
From Consultant to Sr Consultant & then Assistant Manager.
Language
Marathi
First Language
Hindi
Advanced (C1)
C1
English
Advanced (C1)
C1
Timeline
Assistant Manager - Ticketing
Hind Musafir Agency of Bajaj Groups
01.2020 - Current
Ticketing Executive
Trade Wings Ltd.
04.2012 - 10.2020
Front Office Executive
Excellent Engineering & Allied Services PVT LTD.
06.2010 - 01.2012
T.Y.B.com - Commerce
Venkateshwara Open University
H.S.C. - Commerce
D.V.M. College
S.S.C -
Prabhadevi School
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