Summary
Overview
Work History
Education
Skills
Languages
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Accomplishments
Language
Timeline
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Sumit Tukaram Patil

Sumit Tukaram Patil

MUMBAI

Summary

To make a career in an organization which offers a challenging environment to work and have access to excellent business practice leading to the growth of the organization and self.

Personal Profile: Date of Birth: 22/10/1987 Sex: Male Marital Status: Married Languages Proficiency: English, Hindi, Marathi

Overview

15
15
years of professional experience

Work History

Assistant Manager - Ticketing

Hind Musafir Agency of Bajaj Groups
01.2020 - Current
  • Managing the customer desk for VIP/CIP clients and keeping the VIP tracker updated each day.
  • Handling Domestic groups.
  • Handling airport assistance services for domestic & International airports like Pranam / Elite/ Encalm / Marhaba / Diamond / Air Assist / Travibble etc.
  • Handling ticket changes, cancellations, refunds, involuntary reissues due to GDS or carrier changes.
  • Handling Bus Bookings / rail bookings / Overseas travel Insurance policies.
  • Monitoring queues on daily basis & update corporates / Passengers accordingly.
  • Maintain DSR on daily basis.
  • Ensuring timely billing by following up on invoices and credit notes.
  • Coordinate with Internal stakeholders (Sales, operations, finance) and clients.
  • Keeping updates with airline promotions, fare rules, waiver policies due to operational disruptions.

Ticketing Executive

Trade Wings Ltd.
Mumbai
04.2012 - 10.2020
  • Handling BCCI implant. (Board of Control of Cricket in India)
  • Handling Domestic and International ticketing.
  • Arranging transport.
  • Refunds / re-issuance / re-routings of domestic and international tickets. (Amadeus CRS)
  • Monitoring queues on daily basis & update corporates / Passengers accordingly.

Front Office Executive

Excellent Engineering & Allied Services PVT LTD.
MUMBAI
06.2010 - 01.2012
  • Providing quotes to corporate clients and walk-in customers.
  • Issuing Purchase & Sales order.
  • Keeping daily stock records on the tracked ERP and Excel sheets.

Education

T.Y.B.com - Commerce

Venkateshwara Open University
Mumbai
01.2017

H.S.C. - Commerce

D.V.M. College
Mumbai
01.2006

S.S.C -

Prabhadevi School
Mumbai
01.2004

Skills

  • Good decision making
  • Good attention to detail
  • Being Internet Savvy
  • Teamwork
  • Client relationship
  • Team collaboration

Languages

  • English
  • Hindi
  • Marathi

<Enter your own>

  • Date of Birth: 10/22/87
  • Gender: Male
  • Marital Status: Married

Accomplishments

In my 5 years carrer in Hind Musafir Agency I got promoted twice.

From Consultant to Sr Consultant & then Assistant Manager.

Language

Marathi
First Language
Hindi
Advanced (C1)
C1
English
Advanced (C1)
C1

Timeline

Assistant Manager - Ticketing

Hind Musafir Agency of Bajaj Groups
01.2020 - Current

Ticketing Executive

Trade Wings Ltd.
04.2012 - 10.2020

Front Office Executive

Excellent Engineering & Allied Services PVT LTD.
06.2010 - 01.2012

T.Y.B.com - Commerce

Venkateshwara Open University

H.S.C. - Commerce

D.V.M. College

S.S.C -

Prabhadevi School

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Sumit Tukaram Patil