Summer Stanley
Glenwood
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Regional Dispatcher
Indiana State Police
02.2024 - Current
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
- Directed responders using assigned mapping systems for timely emergency attendance.
- Assisted callers in emergency situations with appropriate information and support.
Crew Member
Top Dog Boarding Kennel
10.2023 - 05.2025
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Shift Leader
Firehouse Restaurant
01.2023 - 10.2023
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
- Served consistent portions following recipes and control standards.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
Shift Leader
Crumbl Cookies
02.2022 - 12.2022
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained new employees and delegated daily tasks and responsibilities.
- Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
- Directed food preparation and cooking activities to meet health and safety standards.
Line Cook
Buffalo Wild Wings
09.2021 - 02.2022
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Kitchen Manager
Glenwood Inn
03.2021 - 09.2021
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
Crew Member
Hardee's
06.2020 - 03.2021
- Worked front counter, drive-thru and other areas.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Collaborated with team members to complete orders.
- Became familiar with products to answer questions and make suggestions.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Associate of Applied Science - Hospitality Administration And Management
Ivy Tech Community College of Indiana
Muncie, IN07-2023
High School Diploma -
Rushville Consolidated High School
Rushville06-2021
Skills
- Computer-aided dispatching
- Map reading skills
- Information intake
- Multitasking and prioritization
- Stress tolerance
- Decision-making
- Teamwork and collaboration
- Information gathering and relay
Certification
- CTO - Communications Training Officer
- PST - Public Safety Telecommunicator
- EMD - Emergency Medical Dispatch
- CPR Certified
Timeline
Regional Dispatcher
Indiana State Police
02.2024 - Current
Crew Member
Top Dog Boarding Kennel
10.2023 - 05.2025
Shift Leader
Firehouse Restaurant
01.2023 - 10.2023
Shift Leader
Crumbl Cookies
02.2022 - 12.2022
Line Cook
Buffalo Wild Wings
09.2021 - 02.2022
Kitchen Manager
Glenwood Inn
03.2021 - 09.2021
Crew Member
Hardee's
06.2020 - 03.2021
Associate of Applied Science - Hospitality Administration And Management
Ivy Tech Community College of Indiana
High School Diploma -
Rushville Consolidated High School