Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Summy Rahi

Summy Rahi

New Delhi

Summary

Dynamic business development manager excelling in end-to-end B2B sales cycles. Skilled in consultative selling and client relationship management, consistently achieving revenue targets and enhancing customer satisfaction through strategic upselling initiatives.

Overview

9
9
years of professional experience

Work History

Team Lead- BDM

Denave India Private Limited
Noida
02.2025 - Current
  • Drive new business development and account growth for Lenovo’s IT hardware portfolio (Laptops, Desktops, Tablets, Workstations, Accessories) across the US enterprise and SMB segments.
  • Manage the end-to-end US B2B sales cycle, from lead qualification and requirement discovery to pricing, negotiation, and deal closure.
  • Achieve and consistently exceed US revenue targets by building a strong, high-value sales pipeline and maintaining accurate forecasting.
  • Position Lenovo hardware solutions through consultative selling, aligning product configurations with customer business needs and budgets.
  • Work closely with channel partners, distributors, and resellers to expand Lenovo’s footprint in the US market.
  • Support and close large-deal and bulk-order opportunities, including bid management, BOM finalization, and pricing approvals.
  • Conduct product demos, solution presentations, and RFP/RFQ responses for US corporate and enterprise clients.
  • Negotiate commercial terms including pricing, volume discounts, SLAs, warranties, and payment terms in line with US business standards.
  • Collaborate with internal teams (Pre-Sales, Operations, Supply Chain, Finance, and Quality) to ensure smooth order fulfillment and customer satisfaction.
  • Track and analyze US sales metrics such as ACV, deal size, conversion rate, and pipeline velocity using CRM tools.
  • Drive upsell and cross-sell opportunities across Lenovo’s hardware and service offerings (warranty extensions, accessories, upgrades).
  • Handle executive-level escalations and ensure long-term customer retention and repeat business.
  • Monitor US IT hardware market trends and competitor activity to identify new growth opportunities.
  • Lead and enable sales teams by providing deep Lenovo product knowledge, pricing guidance, and closure support.

Senior Associate- Account Manager

Delhivery
Gurgaon
10.2024 - 01.2025

Delhivery | Global Supply Chain & Logistics Solutions

  • Manage and expand international B2B client accounts, driving revenue growth through retention, upsell, and cross-sell initiatives.
  • Serve as the primary relationship manager for global clients, ensuring alignment with service expectations and contractual commitments.
  • Sell end-to-end international logistics and supply chain solutions, including express shipping, cross-border fulfillment, warehousing, and last-mile delivery.
  • Own the full account sales lifecycle—opportunity identification, solution design, commercial negotiations, contract renewals, and expansion.
  • Collaborate with global operations, finance, and technology teams to ensure seamless onboarding and service execution across regions.
  • Negotiate pricing, SLAs, transit timelines, and payment terms in line with international trade and compliance standards.
  • Monitor and analyze global account KPIs, including shipment volumes, revenue contribution, service performance, and churn risk.
  • Prepare and deliver quarterly business reviews (QBRs), performance reports, and growth roadmaps for international stakeholders.
  • Resolve cross-border service escalations related to customs, delivery exceptions, billing, or operational constraints.
  • Identify market expansion opportunities by analyzing client shipping patterns and regional demand trends.
  • Support clients with logistics optimization and cost-efficiency recommendations to improve global supply chain performance.
  • Maintain accurate CRM records, forecasts, and account plans to support leadership visibility and decision-making.
  • Ensure compliance with international logistics regulations, service agreements, and data security standards.
  • Partner with business development teams to support new international client acquisition and account transitions.

Team Lead- BDM

Denave India Private Limited
Noida
04.2021 - 10.2024
  • Drive new business development and account growth for Lenovo’s IT hardware portfolio (Laptops, Desktops, Tablets, Workstations, Accessories) across the US enterprise and SMB segments.
  • Manage the end-to-end US B2B sales cycle, from lead qualification and requirement discovery to pricing, negotiation, and deal closure.
  • Achieve and consistently exceed US revenue targets by building a strong, high-value sales pipeline and maintaining accurate forecasting.
  • Position Lenovo hardware solutions through consultative selling, aligning product configurations with customer business needs and budgets.
  • Work closely with channel partners, distributors, and resellers to expand Lenovo’s footprint in the US market.
  • Support and close large-deal and bulk-order opportunities, including bid management, BOM finalization, and pricing approvals.
  • Conduct product demos, solution presentations, and RFP/RFQ responses for US corporate and enterprise clients.
  • Negotiate commercial terms including pricing, volume discounts, SLAs, warranties, and payment terms in line with US business standards.
  • Collaborate with internal teams (Pre-Sales, Operations, Supply Chain, Finance, and Quality) to ensure smooth order fulfillment and customer satisfaction.
  • Track and analyze US sales metrics such as ACV, deal size, conversion rate, and pipeline velocity using CRM tools.
  • Drive upsell and cross-sell opportunities across Lenovo’s hardware and service offerings (warranty extensions, accessories, upgrades).
  • Handle executive-level escalations and ensure long-term customer retention and repeat business.
  • Monitor US IT hardware market trends and competitor activity to identify new growth opportunities.
  • Lead and enable sales teams by providing deep Lenovo product knowledge, pricing guidance, and closure support.

SME Team Leader- BDM

Concentrix Technologies
Gurgaon
06.2017 - 03.2021
  • Drive individual revenue ownership through direct sales of IT hardware solutions including laptops, desktops, tablets, and accessories for US customers.
  • Manage the end-to-end inside sales cycle across chat, email, and phone, from lead qualification and product consultation to pricing discussion and closure.
  • Engage with US SMB and enterprise buyers, understanding use cases and recommending the right hardware configurations and bundles.
  • Present product features, specifications, pricing, and promotional offers aligned with US customer expectations.
  • Consistently achieve individual sales targets by closing direct customer deals and contributing to overall team revenue.
  • Handle supervisor and escalation calls, addressing objections related to pricing, delivery timelines, warranties, and configurations.
  • Upsell and cross-sell accessories, upgrades, and warranty extensions to increase average order value (AOV).
  • Support internal sales operations by ensuring accurate lead assignment, follow-ups, and CRM hygiene.
  • Provide product and sales support to peers when required, sharing best practices to improve conversion rates.
  • Assist with shift planning and roster coordination to ensure coverage during US business hours.
  • Actively contribute to sales performance improvement initiatives, including conversion optimization and deal acceleration.
  • Maintain compliance with US sales processes, pricing approvals, and data security standards.

Education

BSC Mathematical Sciences - Computer Science

PGDAV College, Delhi University
Delhi
07-2018

Skills

  • Business development
  • End-to-end sales cycle
  • Account management
  • B2B sales strategies
  • Revenue forecasting
  • Client relationship management
  • Team leadership
  • Customer retention
  • Client communication
  • Performance improvement
  • Stakeholder management
  • Sales expertise

Languages

English
Proficient (C2)
C2

Timeline

Team Lead- BDM

Denave India Private Limited
02.2025 - Current

Senior Associate- Account Manager

Delhivery
10.2024 - 01.2025

Team Lead- BDM

Denave India Private Limited
04.2021 - 10.2024

SME Team Leader- BDM

Concentrix Technologies
06.2017 - 03.2021

BSC Mathematical Sciences - Computer Science

PGDAV College, Delhi University
Summy Rahi