Summary
Overview
Work History
Education
Skills
Timeline
Generic
SUMOD MP

SUMOD MP

MALAPPURAM

Summary

Dynamic professional with a proven track record at Samsung, excelling in project management and vendor relations. Adept at enhancing customer service and leading process improvement initiatives. Recognized for effectively resolving issues and fostering strong partnerships, driving successful project outcomes and elevating service levels across the organization.

Overview

20
20
years of professional experience

Work History

AREA SELLOUT EXECUTIVE

SAMSUNG
MALAPPURAM
02.2017 - Current
  • Established relationships with key partners and vendors to ensure successful project outcomes.
  • Organized and facilitated regular meetings with senior management teams.
  • Led initiatives to improve customer service levels throughout organization.

ROUT TRAINER

NOKIA
MALAPPURAM
07.2010 - 04.2015
  • Conducted training sessions to familiarize drivers with routes and delivery schedules.
  • Investigated customer complaints related to route delays, incorrect deliveries, taking appropriate corrective action where necessary.

Sales Promoter

NOKIA
MALAPPURAM
10.2005 - 04.2010
  • Resolved customer complaints promptly and effectively while maintaining a professional attitude.

Education

PMSA HIGHER SECONDARY SCHOOL
MALAPPURAM
04-2004

Skills

  • Project management
  • Vendor relations
  • Customer service
  • Data analysis
  • Process improvement
  • Team leadership

Timeline

AREA SELLOUT EXECUTIVE

SAMSUNG
02.2017 - Current

ROUT TRAINER

NOKIA
07.2010 - 04.2015

Sales Promoter

NOKIA
10.2005 - 04.2010

PMSA HIGHER SECONDARY SCHOOL

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SUMOD MP