Sunanda Narayan Koladar
Bangalore
Summary
Dynamic Senior Admin with a proven track record at VOX Interiors, excelling in client management and event planning. Adept at vendor negotiation and operational oversight, I enhance organizational efficiency through effective communication and meticulous record-keeping. Committed to delivering exceptional results while fostering strong relationships and ensuring seamless facilities coordination.
Overview
10
10
years of professional experience
Work History
Senior Admin
VOX interiors and Exteriors Solutions Pvt. Ltd.
07.2023 - Current
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Managed inventory and supplies to ensure materials were available when needed.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Executive Assistant to MD
Inframat Alloys Pvt ltd
04.2023 - Current
- Coordinated executive schedules and managed calendar appointments effectively.
- Prepared detailed meeting agendas and compiled necessary documents for discussions.
- Facilitated communication between departments to streamline project workflows.
- Organized travel arrangements and itineraries for executive staff members.
- Maintained confidentiality while handling sensitive information and documentation.
- Assisted in the preparation of reports and presentations for senior management meetings.
- Managed office supplies inventory, ensuring availability of essential materials.
- Supported onboarding processes for new hires within the organization.
- Maintained confidential records and files related to executive operations.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Monitored incoming emails and responded accordingly in a timely manner.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
- Managed daily invoices, reports and proposals.
- Scheduled appointments for executives with external parties such as vendors or suppliers.
- Coordinated meeting and work schedules for staff teams and executives.
- Set up meeting and event logistics for senior management and updated calendars.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
- Made travel arrangements to provide executives seamless and travel policy-approved business trips.
- Ensured that all relevant paperwork was completed accurately prior to submission for approval.
- Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
- Managed all aspects of catering needs for special events hosted by the organization.
- Managed and tracked expenses to meet company budget requirements.
Admin (Facilities operations)
Intel Technology
01.2019 - 01.2023
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Maintained updated knowledge through continuing education and advanced training.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
CSE (Customer service executive)
HGS Global Services
Bangalore
01.2018 - 01.2019
- Led cross-functional teams to enhance service delivery and operational efficiency.
- Developed strategic plans to align with company goals and market trends.
- Managed client relationships to ensure satisfaction and retention of key accounts.
- Oversaw project implementation, ensuring adherence to timelines and quality standards.
- Facilitated training sessions to improve staff skills and knowledge across departments.
- Collaborated with executives to drive organizational change initiatives effectively.
- Coordinated resource allocation to optimize project outcomes and team performance.
- Developed and implemented strategies to increase executive efficiency.
- Coordinated cross-functional teams to deliver high quality results within tight timelines.
- Established relationships with key partners and vendors to ensure successful project outcomes.
- Created reports summarizing progress against organizational goals and objectives.
- Organized and facilitated regular meetings with senior management teams.
Admin (FOC)
Syniverse Technologies
01.2012 - 01.2017
- Completed day-to-day duties accurately and efficiently.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Achieved cost-savings by developing functional solutions to problems.
- Operated equipment and machinery according to safety guidelines.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Education
MBA -
Kalinga University
Raipur01.2017
BA -
Govt, First Grade College, Haliyal
Karnataka01.2011
FASHION DESIGN -
Amar Jyoti Craft and Fashion Design
Badami01.2011
PUC -
Govt, PU College, Murkwad
Murkwad01.2008
SSLC -
Govt, High School Murkwad
Murkwad01.2007
Skills
- Client management and relations
- Data entry accuracy
- Vendor negotiation
- Event planning
- Microsoft Office
- Calendar management
- Facilities coordination
- Customer relationship management
- Time management
- Training & Development
- Excellent communication
- Effective communication
- Government liaison
- MIS report updates
- Google Sheets proficiency
- Calendar coordination
- Travel and accommodation arrangements
- Meeting scheduling
- Minutes preparation
- Operational oversight
- Record keeping
- Event planning and execution
- Expense tracking in Excel
Languages
- English
- Hindi
- Kannada
- Marathi
Disclaimer
I hereby declare that the above-mentioned details are true and correct to the best of my knowledge.
Personal Information
- Gender: Female
- Nationality: Indian
Roles And Responsibilities
- Helping team with the badging and creation of new ID cards
- Vendor Management
- Schedule meetings with Clients
- Maintaining of Confidential files
- Make travel and accommodation arrangements
- Preparation of Memos, Invoices, Statements and Documents on time
- Handling International Travel process (Visa arrangements & Flight booking) for the Management
- Handling Event Management for Corporate
- Handling Petty Cash & updating reports of same to concerned Dept
- Handling all timely payments of Official bills
- Handling Internal Administration work of Office
- Preparing Budget reports and Presentation
- Ordering Office Supplies
- Handling Biometric update
Accomplishments
Vaccination voluntary award from Intel.
Timeline
Senior Admin
VOX interiors and Exteriors Solutions Pvt. Ltd.
07.2023 - Current
Executive Assistant to MD
Inframat Alloys Pvt ltd
04.2023 - Current
Admin (Facilities operations)
Intel Technology
01.2019 - 01.2023
CSE (Customer service executive)
HGS Global Services
01.2018 - 01.2019
Admin (FOC)
Syniverse Technologies
01.2012 - 01.2017
MBA -
Kalinga University
BA -
Govt, First Grade College, Haliyal
FASHION DESIGN -
Amar Jyoti Craft and Fashion Design
PUC -
Govt, PU College, Murkwad
SSLC -
Govt, High School Murkwad