Sunayna Pathak
Personal Banker
Noida
Summary
I am a versatile professional with expertise in client management, environmental compliance, and waste management consultancy, now applying my skills at Barclays. Experienced in managing UK-based clients and delivering exceptional service, I excel in customer handling, team leadership, and global payments support. Recognized in Barclays’ Champions Club for outstanding performance, I bring creativity, strong communication, and adaptability to any role. My passion for sports reflects my commitment to teamwork, discipline, and goal achievement.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Personal Banker
Barclays
08.2023 - Current
- Completed extensive training in banking systems, customer service, and global payments, enhancing ability to serve customers and manage complex tasks
- Assisted/supported the new colleagues with process Knowledge,conducting sessions and more to help them come up the learning curve., assisting customers with banking inquiries, account issues, and financial advice in a professional and timely manner.
- Top three colleague in the entire process in 2024. Picked to support the pilot project in Pune through online support and sessions. received multiple recognitions for the same.
- Supported the Pune batch online, providing guidance and troubleshooting for remote teams to ensure smooth operations
- Have been proactive in taking Ad-Hoc responsibilities and delivered with the KPI's.
- Led team operations in the absence of the manager, ensuring continuity of service and team performance
- Trained on and provided support for global payments, ensuring accuracy and compliance with internal processes
- Awarded membership in the Champions Club, recognizing consistent high performance and outstanding contribution to the team.
- Appointed as mentor for new and tenured outliers to amplify their performance. 100% success rate.
Associate
Exigo Recycling Private Limited
02.2023 - 08.2023
- Ensuring regulatory compliance with country and local requirements in all areas of environmental, health, and safety
- Managing overall Environmental, Health, and Safety (EHS) programs for multiple facilities across India.
- Worked for carbon footprint project in the factory.
Environmental Advisor
Corpseed Private Limited
01.2022 - 02.2023
- Ensuring regulatory compliance with country and local requirements in all areas of environmental, health, and safety
- Managing overall Environmental, Health, and Safety (EHS) programs for multiple facilities across India
- Easily work with the senior management.
Education
Master's - Environmental Science
Amity University
06.2020 - 06.2022
Bachelor's - Chemistry (Hons)
Delhi University
07.2017 - 05.2020
Skills
Adaptability & Multitasking
Certification
National women badminton championship
Timeline
Personal Banker
Barclays
08.2023 - Current
Associate
Exigo Recycling Private Limited
02.2023 - 08.2023
Environmental Advisor
Corpseed Private Limited
01.2022 - 02.2023
Master's - Environmental Science
Amity University
06.2020 - 06.2022
National women badminton championship
07-2017
Bachelor's - Chemistry (Hons)
Delhi University
07.2017 - 05.2020
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