Sundar K
Packaged App Development Analyst
Chennai,TN
Summary
Analyst at Accenture Solutions Private, worked in Automation Anywhere Release Management Team and ERP Technical support. Enhanced customer satisfaction through insightful data analysis and effective communication. Proven ability to foster team collaboration and drive service improvements, leveraging automation tools to streamline processes and achieve operational excellence.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Analyst
Accenture Solutions Private
09.2022 - Current
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
- Supported budgeting processes by providing accurate forecasts and timely variance analyses.
Associate
Wipro Technologies CDC 5 SEZ
11.2021 - 02.2022
- Engaged with customers to build rapport and loyalty.
- Built relationships with customers to encourage repeat business.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Education
Bachelor of Arts - Computer Science
D G Vaishnav
Chennai, India 04.2001 -
Skills
DevOps engineering
C# programming
Automation Anywhere proficiency
Certification
Devops Traning
Timeline
Ongoing Course (Certified in Cybersecurity)
02-2026
Devops Traning
11-2025
Analyst
Accenture Solutions Private
09.2022 - Current
Associate
Wipro Technologies CDC 5 SEZ
11.2021 - 02.2022
Bachelor of Arts - Computer Science
D G Vaishnav
04.2001 -