Sundaresan G

Dynamic professional with over 43 years of comprehensive experience in security operations, including a distinguished 23-year tenure in the Indian Army, progressing from soldier to Junior Commissioned Officer, and over 20 years as Operations Head in multinational corporations. Expertise includes physical security, operations management, customer relations, and human resources, with a proven track record in implementing effective HR policies, compliance measures, and employee welfare initiatives. Demonstrated ability in training and deploying high-performing quick reaction teams for emergency situations, as well as managing crowd control, fire drills, and evacuation procedures. Committed to enhancing security protocols for high-value assets while leveraging the latest trends in physical security to mitigate risks and safeguard organizational integrity.

• Operating Systems
• MS Office
• Out Look
• Software
• Word, Excel, Power Point, Windows
• Express & Internet

• INDIAN ARMY (15 Dec 1979 to Mar 2003)
• 23 years in the service to the Nation, Indian Army - from a soldier to Junior Commissioned Officer. Worked almost all the states except North East and Gujarat. Took Part in Ops Blue Star, Ops Pawan, Ops Vijay and Ops Parakram
• BOMBAY INTELLIGENCE SECURITY (I) LTD (June 2003 to Sep 2006)
• Area Officer:
• Managed more than 75 sites in the Industrial belt of Raipur area with 450+ guard force.
• Frequent Client visit and understanding client’s requirement and feedback, Manpower management, weekly off and leave relievers.
• Muster collection, training at site level, Invoicing and submission of invoices to the clients for timely collection of revenue.
• Day and night audits, risk assessment, theft protection and investigation.
• JAISWALS NECO STEEL PLANT, RAIPUR (Oct 2006 to Jan 2008)
• Security Officer:
• The Multi production plant of Pig Iron, Steel angle, Bars and heavy machinery, Power plant spread around 3000 acres.
• Command control over 250+ security personnel’s, Deployment, Patrolling in vital and vulnerable areas, Vehicle movements, Visitor and vendor movements, Access controls, CCTV monitoring.
• Large inward and outward process, Union unrest control, liaison with local authorities, Theft control, Incident reporting and investigation.
• PREMIER SHIELD SECURITY SERVICES PRIVATE LIMITED-RAIPUR & HYDERABAD (Feb 2008 to May 2011)
• Branch Head and Senior Branch Manager:
• Taken over the roles and responsibilities of Operations and Business Development for Chhattisgarh region of this company.
• Vast and scattered geographical presence of sites mostly mines and iron product units.
• Effectively managed the operations which were in a shattered condition due to lack of customer excellence and employee welfare.
• Filled up the loop holes within a span of 6 months with stringent and dedicated efforts and operations were brought under control.
• Business yearly increase achieved @ 32% per year and profitability was ensured at higher level.
• Non-compliance businesses were cleaned by either termination or making it compliance business.
• Recruitment process streamlined and strict HR policies implemented in a way that each and every employee is happy which created favorable work culture and atmosphere.
• ISS SDB SECURITY SERVICES PRIVATE LIMITED - ISS GROUP (July 2011 to April 2014)
• State Head-Operations (Andhra Pradesh-Undivided):
• Planning the quality manpower deployment process and ensuring smooth delivery of all the services to new and existing clients.
• Designing and delegating the daily/monthly assignments to the team comprising of operation manager, area officer, training executives, recruitment executives, HR executives and project coordinators etc.
• Update the management on the day to day issues and progress at the projects through standardized and well-designed MIS reports.
• Monitoring operation & functionality of high-tech security for Top clients.
• Reaching and ensuring Satisfaction through deliverables as per the client needs.
• Ensuring the monthly sales target is achieved.
• Ensuring quality recruitment of Blue collar employees.
• Maintain branch budget and implementation of cost effective expenses to increase Branch profitability.
• Brach business increase ensured to grow from 1.1 cr month to 2.8 cr within 2 years.
• Awarded best region of Customer excellence for the consequent 3 years.
• ISS SDB SECURITY SERVICES PRIVATE LIMITED - ISS GROUP ( May 2014 to 30 June 2018)
• General Manager-Operations (Andhra Pradesh & Telangana)
• Operations management.
• Business Development with Identification of new business.
• Security implications.
• New Site mobilization.
• Quality training and operations.
• Man management, Time management and Leadership skills.
• Regular interaction with customers.
• Implementation of SOP, SOW and all other type of site related check list.
• Training and operation feedback to customers post events and occurrences.
• Preparing Training and operation MIS reports and sharing to reporting manager.
• Coordinating and driving of HR, Recruitment & training team and compliance team.
• Monitoring and supervision of new mobilization and Monthly Business Reviews.
• Ensuring correct invoice submission, timely collection from the clients to ensure timely cash conversions.
• Steady Branch profitability time to time and reducing over heads.