Sundaresan Govindaraju
Business Development Executive
Mumbai
Summary
Dynamic Business Development Executive with a proven track record at Quantsapp Pvt, excelling in client relationship management and lead generation. Enhanced customer satisfaction through strategic market analysis and tailored presentations. Recognized for exceptional teamwork and communication skills, driving repeat business and exceeding performance metrics consistently.
Business professional prepared to excel in dynamic environment. Known for driving strategic initiatives that lead to substantial business growth. Highly collaborative and results-focused, adaptable to evolving business needs. Proficient in negotiation, market analysis, and relationship management.
Overview
3
3
years of professional experience
Work History
Business Development Executive
Quantsapp Pvt
08.2023 - Current
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Collaborated with cross-functional teams to ensure compliance with regulatory requirements and internal policies.
- Improved trading strategies by conducting in-depth market research and analysis of macroeconomic trends.
- Supported sales team by preparing detailed presentations showcasing various product offerings tailored to each client''s specific needs.
Customer Service Representative
Wipro
07.2022 - 08.2023
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Education
Masters of Commerce - Business Management
Sathaye College
Mumbai, India 04.2001 -
Bachelor of Commerce - Business Management
Sathaye College
Mumbai, India 04.2001 -
Skills
Business development
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Timeline
Business Development Executive
Quantsapp Pvt
08.2023 - Current
Customer Service Representative
Wipro
07.2022 - 08.2023
Masters of Commerce - Business Management
Sathaye College
04.2001 -
Bachelor of Commerce - Business Management
Sathaye College
04.2001 -