Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sundari K

Chennai

Summary

Accomplished Sr Specialist with a proven track record at BNY Mellon Technology, adept in process improvement and fostering team collaboration. Excelled in roles requiring the integration of cross-functional teams and optimizing workflows, significantly enhancing project coordination. Skilled in Business Analysis and People Management, demonstrating a commitment to achieving and surpassing goals through strategic planning and effective communication.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Sr Specialist

BNY Mellon Technology
06.2023 - Current
  • Streamlined communication within the team, leading to better project coordination and timely completion of tasks.
  • Collaborated closely with cross-functional teams, ensuring seamless integration of processes across departments.
  • Optimized process efficiency by identifying bottlenecks and implementing improvements in workflows.
  • Reduced production downtime by maintaining equipment and troubleshooting issues proactively.

Squad Leader

BNY Mellon Operations
06.2020 - 05.2023
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Identified plans and resources required to meet project goals and objectives.

Business Analyst

Standard Chartered Global Business Services
03.2014 - 05.2020
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
  • Improved business processes by analyzing current practices and recommending optimization strategies.

Assistant Manager

Standard Chartered Global Business Services
10.2007 - 07.2013
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Education

B.Com (Computer Applications) -

P.K.R Arts College For Women
Gobichettipalayam
04.2005

Skills

  • Business Analyst
  • Squad Lead
  • Environment Manager
  • People Manager
  • Process Manager
  • Stakeholder Management

Certification

Certified Scrum Master

ITIL V3

Timeline

Sr Specialist

BNY Mellon Technology
06.2023 - Current

Squad Leader

BNY Mellon Operations
06.2020 - 05.2023

Business Analyst

Standard Chartered Global Business Services
03.2014 - 05.2020

Assistant Manager

Standard Chartered Global Business Services
10.2007 - 07.2013

B.Com (Computer Applications) -

P.K.R Arts College For Women

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Sundari K