SUNDARRAJ SHETTY
Chief Cluster Manager
Bangalore
Summary
Dynamic Cluster Manager with over 7 years of experience in the General Insurance sector, recognized for a robust financial track record and proven ability to drive sales and manage budgets effectively. Expertise in implementing innovative recruiting and training practices that foster inviting work environments and cultivate supportive teams. Committed to enhancing operational efficiency and team performance, leveraging strong leadership skills to inspire collaboration and achieve organizational goals. Results-oriented professional dedicated to delivering exceptional service and driving business growth.
Overview
11
11
years of professional experience
3
3
Languages
Work History
Chief Cluster Manager
Reliance General Insurance Company
05.2023 - Current
- Conducted regular performance evaluations for all employees to recognize achievements, address challenges, and facilitate professional growth.
- Led training initiatives that enhanced employee skills, knowledge base, and productivity levels across various functions within the organization.
- Monitored data analytics to identify trends, opportunities, and areas of improvement within the cluster operations.
- Developed efficient operational processes to optimize resources and improve overall cluster performance.
- Increased customer satisfaction by addressing client concerns promptly and implementing appropriate solutions.
- Implemented trending initiatives to help drive sales across cluster.
- Recruited top talent to strengthen the existing workforce, ensuring qualified professionals were placed in crucial roles throughout the organization.
- Earned recognition for leadership excellence by consistently exceeding performance targets and promoting a culture of continuous improvement within the cluster management team.
- Enhanced cluster profitability with cost-effective budget management and resource allocation strategies.
- Researched key competition, retail sector trends and current trading opportunities for new initiative ideas.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Business Manager
Reliance General Insurance Company Limited
06.2021 - 05.2023
- Drive business through various channel partners /brokers
- Working closely with underwriting team to deliver what channel partner expects
- Heading Bangalore location for commercial line of business
- Maintaining and driving the profitability with the help of apt product mix
- Have developed various channels from 0 to 20 x growth within 9 months
- Setting up the rite process internally to take care of client deliverable
- Helping channel partners to close commercial line of business by front ending the entire sales process
- Working closely on various affinity programme /strategic partnerships
Senior Manager Consulting
Howden Insurance Broker India Pvt Ltd
09.2021 - 04.2022
- Advise clients how to mitigate risk to commercial properties
- On-boarded multiple manufacturing companies of northern Karnataka
- Negotiate with insurer on complex speciality policies when necessary ,and prepare reports for underwriters .
- Closely worked with leadership team of startups to create affinity programme
- Make and drive income inside the state.
- Produce business open doors through proficient systems administration.
- Drive brand mindfulness, lead age by means of systems administration, cold pitching and so forth.
- Meet and surpass all quarterly target
- Own the deals cycle - from lead age to conclusion.
- Foster vital region business plan. Maintain record and opportunity anticipating inside our inward framework.
Manager Consulting
Futurisk Insurance Broking Company Pvt Ltd
05.2017 - 02.2020
- Create and drive revenue within the state.
- Generate business opportunities through professional networking.
- Drive brand awareness, lead generation via networking, cold calling etc.
- Meet and exceed all quarterly and annual sales quotas.
- Own the sales cycle - from lead generation to closure.
- Develop strategic territory business plan.Maintain account and opportunity forecasting within our internal system.
- Ensure 100% customer satisfaction and retention.
- Worked directly with leadership team to achieve yearly targets.
- Applying consultative approach to analyse risk of different Start-up’s and accordingly structuring the product as per the need
Senior Business Development Manager
Businessfundamental Consulting Pvt Ltd
11.2016 - 03.2017
- Worked directly with leadership team to achieve quarterly targets.
- Developing new business and owning the end to end sales cycle
- Creating client facing material / proposals to communicate Businessfundamental’s value to clients
- Looking after the complete L&D process for client
- Successfully on boarded 17 clients in 5 months
Senior Business Development Executive – Corporate sales
Matrix cellular international services ltd
06.2016 - 11.2016
- Responsible for generating new business in allocated territory
- Identifying and building target account database from business directories, social network sites, etc
- Pursuing leads generated by internal team and qualifying them further
- Generate business opportunities through dedicated prospecting and outbound calling
- Connecting with HR and admin department for international sim card ,forex card and travel insurance
- Present Matrix cellular services and offerings and articulate the USP’s appropriately
- Maintain high activity level with prospects and timely follow-up
- Working closely with marketing team, monitoring promotional activities and sharing relevant information with potential prospects. Also, work on planning and executing campaigns for given accounts/vertical
- Update and maintain prospect base by recording all the activities in CRM
- Preparing and maintaining reports and performing analysis
Senior Relationship Manager – Retail
ICICI SECURITIES LTD
08.2014 - 05.2016
- Achieve sales targets and providing Customer service
- Mentoring new joiners or management trainees.
- Reviewing there pipeline
- And helping them to close the deal Authoring reports containing actionable recommendations
- Selling of Investment products like Mutual Fund, Insurance & Fixed deposits & 3in one account(S,D,T)
- New customer acquisition
- Cross selling to the existing set of customers.
- Getting the tie-up done with SME’s and Travel Agents
- Key account management
- On boarding of new client
Education
MBA - Marketing and Finance
KLE Society’s Institute of Management Studies and Research
Hubballi, KA01.2014
Graduate - Commerce
Jagadguru Gangadhara College of Commerce
Hubballi, KA01.2012
Senior Secondary - Commerce
Hubballi01.2009
Skills
Customer Oriented
Consultative approach
Training and development
Performance tracking and evaluation
Multitasking
Team building
Task delegation
Goal setting
Problem-solving
Decision-making
Customer relationship management
Time management
Team leadership
Business development
Business analysis and reporting
Performance reviewing
Negotiation and conflict resolution
Strategic planning
Declaration
I hereby declare that the above information is true to the best of my knowledge and belief
(Sundarraj)
Timeline
Chief Cluster Manager
Reliance General Insurance Company
05.2023 - Current
Senior Manager Consulting
Howden Insurance Broker India Pvt Ltd
09.2021 - 04.2022
Business Manager
Reliance General Insurance Company Limited
06.2021 - 05.2023
Manager Consulting
Futurisk Insurance Broking Company Pvt Ltd
05.2017 - 02.2020
Senior Business Development Manager
Businessfundamental Consulting Pvt Ltd
11.2016 - 03.2017
Senior Business Development Executive – Corporate sales
Matrix cellular international services ltd
06.2016 - 11.2016
Senior Relationship Manager – Retail
ICICI SECURITIES LTD
08.2014 - 05.2016
Graduate - Commerce
Jagadguru Gangadhara College of Commerce
Senior Secondary - Commerce
MBA - Marketing and Finance
KLE Society’s Institute of Management Studies and Research