Seasoned professional with over 19 years of expertise in incident response and customer escalations across diverse environments, including databases, applications, and cloud services. Strong commitment to continuous learning and skill acquisition drives the effective application of new technologies to enhance operational efficiency. Recognized for adaptability, robust work ethic, and exceptional interpersonal skills that foster collaborative team dynamics. Proven ability to thrive in independent roles while rapidly mastering new competencies ensures readiness to tackle complex challenges.
Incident Management