Summary
Overview
Work History
Education
Skills
Timeline
Software
Certification
Generic

Sundeep Durgam

Project Manager/Scrum Master
Nellore

Summary

Professional Project Management Specialist with 12 years experience in working with teams to accomplish short- and long-term project goals. Having a good experience on Program Increment activities, budgets and monitored project costs. Having good experience of delivering BFSI, Infra, Web, Mobile, IoT and Banking projects. Certified Scrum Master with good Devops knowledge with definitive leadership Qualities and strong critical thinking and decision making skills.

Overview

12
12
years of professional experience
6
6
years of post-secondary education
7
7
Certificates

Work History

Senior Consultant

Capgemini
Hyderabad
05.2022 - Current
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
  • Analyzed problematic areas to provide recommendations and solutions.
  • Led sprint reviews and planning meetings to promote full team engagement for 4 team with 50 members of size.
  • Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
  • Presented project scopes to employees and executives, proposing timelines, budgets and specifications.
  • Worked effectively with multiple Scrum teams both internally and off-shore.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
  • Managed product backlog, Scrum Boards, Story Grooming and supported Scrum framework for monthly sprint releases.
  • Coaching teams in self-organization and self-management and help them coordinate and participate in Agile Release Trains (ARTs) events, increasing the effectiveness of SAFe across the organization.
  • Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.
  • Evangelized Agile as strategic asset of culture and business value.
  • Maintaining an healthy backlog of stories ahead of sprints, Scheduling discussion with tech leads on stories, estimations and impacts.
  • Assessed Scrum maturity of team and organized and coached team to higher levels of development
  • Removed obstacles by finding right personnel to advance tasks and projects
  • Assisted with internal and external communication resulting in improved transparency
  • Guided and coached Scrum team and organized Agile and Scrum practices and values while also meeting delivery commitment
  • As a release manager will co-ordinate with interfacing each tech team for deployments, SNOW ticket creation/Approvals. Co-ordinating with Prod Dev/Core-Ops/Business users on post deployment for PVT testing.
  • Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance
  • Supervised software life cycle from preliminary needs analysis to enterprise-wide deployment and support
  • Researched and identified new technologies to use in agile development environment
  • Monitored automated build and continuous software integration process to drive build/release failure resolution
  • Met project deadlines without sacrificing build quality or workplace safety
  • Identified plans and resources required to meet project goals and objectives
  • Planned, designed and scheduled phases for large projects
  • Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines
  • Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
  • Identified impacted parties, business partners and resources required for planned changes.
  • Detected workforce collaboration use cases and problems from employees and business partners through interviews, focus groups and surveys.
  • Oversaw change management efforts to support implementation of critical initiatives driving technology, process and culture changes.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Project Manager/Technical Product Specialist

RPost
Hyderabad
12.2020 - 04.2022
  • Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
  • Trained and provided coaching to 15 junior team members.
  • Collaborated with product development team to effectively modernize and update promotions.
  • Tracked key metrics and developed spreadsheets and data models.
  • Created documentation outlining research findings for use by project managers, customers and other marketing staff to make accurate decisions about future plans.
  • Continually expanded knowledge of Agile practices across the product line.
  • Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders
  • Oversaw entire product deployments from vision and creation to rollout and delivery.
  • Focused on building critical features up front in order to identify constraints and technical challenges.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Delivered Product to customer locations within specific timeframes.
  • Tracked and reported program results to customers and stakeholders to facilitate change management activities.
  • Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
  • Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals.
  • Assessed performance and scheduled cost control while maintaining contractual and internal performance requirements.

Delivery Manager

Kastech Software Solutions Group
Hyderabad
06.2020 - 09.2020
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Improved operations through consistent hard work and dedication.
  • Eliminated downtime and maximized revenue by providing top project quality control.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Oversaw daily operations to ensure high levels of productivity.
  • Delivered products to customer locations within specific timeframes.

Project Manager/Scrummaster

Dhruv Consulting Services(DITCOS)
Hyderabad
09.2017 - 04.2020
  • Monitored and frequently reported on project status to clients and verified projects met client requirements and quality standards.
  • Interacted with team and clients to develop and coordinate project requirements and workflow.
  • Designed and implemented research agendas to inform strategic and business planning.
  • Facilitated client board, staff and stakeholder meetings to reach product deadlines.
  • Liaised with clients to identify key strategic questions facing organization resulting in reaching project goals.
  • Managed projects using holistic thinking, resolved key strategic challenges and delivered projects against tight deadlines.
  • Obtained data from identified sources via interviews, data downloads and data transcription and analyzed to yield meaningful insights.
  • Collaborated with clients to develop financial projections, detail operational strategies and identify risks within business plan and mitigating strategies.
  • Created detailed roadmaps of action items and project goals and generated reports to inform budgeting and planning.
  • Guided and coached Scrum team and organized Agile and Scrum practices and values while also meeting delivery commitment.
  • Removed obstacles by finding right personnel to advance tasks and projects.
  • Assisted with internal and external communication resulting in improved transparency.
  • Assessed Scrum maturity of team and organized and coached team to higher levels of development.
  • Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
  • Led sprint reviews, daily scrums and planning meetings to realize full team engagement.
  • Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
  • Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.

Quality Analyst

KRIFY
Kakinada
02.2017 - 08.2017
  • Created accurate and successful test scripts to manage automated testing of certain products and features.
  • Collaborated with developers and product owners to stay current on product features and intended functionality.
  • Identified and tracked defects with Jira and supported developers in resolving problems by completing additional tests.
  • Conducted regression testing, analyzed results and submitted observations to development team.
  • Planned and devised cohesive test plans for projects using advanced testing technologies.
  • Monitored debugging process results and investigated causes of non-conforming software.
  • Designed testing scenarios for usability testing.
  • Gathered data on integration issues and vulnerabilities and outlined improvement recommendations.

Softwate Trainee

Anand PAG
Kakinada
02.2015 - 01.2017
  • Traveled to client locations to implement SAP solutions and offered post-installation support services.
  • Solved functional and technical obstacles using ABAP, Java programming and worked closely with project team from different streams.
  • Authored code fixes and enhancements for inclusion in future code releases and patches.
  • Used interpersonal and communication skills in interactions, enriching team collaboration, customer relationships on enterprise project.
  • Designed and developed forward-thinking systems that meet user needs and improve productivity.
  • Developed conversion and system implementation plans.
  • Maintained existing applications and designed and delivered new applications.
  • Designed, developed, modified and debugged programs.
  • Multitasked and managed multiple deliverables and projects concurrently and facilitated use of SAP for enterprise resource planning.

Project Coordinator

Meghana IT Solutions
Chennai
02.2012 - 01.2014
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Gathered requirements for ongoing projects and organized details for management use.
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Collaborated with project leaders to comply with accounting needs for project maintenance requirements.
  • Built strong relationships with internal and external stakeholders and devised strategies, initiatives and events promoting products and services.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.

Education

Master Of Business Administration - Marketing

Sri Venkateswara University
Tirupathi
06.2012 - 07.2014

Batcelor Of Engineering - Electrical, Electronics And Communications Engineering

JNTU Ananthapur
Ananthapur
07.2007 - 11.2011

Skills

Project Management

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Timeline

Devops & ITSM

11-2023

GOOGLE Cloud ACE

07-2023

AWS Cloud Practitioner

11-2022

SAFe Scrum Master 6.0

09-2022

Google PMP

08-2022

IBM Agile & Devops Consultant

07-2022

Senior Consultant

Capgemini
05.2022 - Current

Jira Admin

07-2021

Project Manager/Technical Product Specialist

RPost
12.2020 - 04.2022

Delivery Manager

Kastech Software Solutions Group
06.2020 - 09.2020

Project Manager/Scrummaster

Dhruv Consulting Services(DITCOS)
09.2017 - 04.2020

Quality Analyst

KRIFY
02.2017 - 08.2017

Softwate Trainee

Anand PAG
02.2015 - 01.2017

Master Of Business Administration - Marketing

Sri Venkateswara University
06.2012 - 07.2014

Project Coordinator

Meghana IT Solutions
02.2012 - 01.2014

Batcelor Of Engineering - Electrical, Electronics And Communications Engineering

JNTU Ananthapur
07.2007 - 11.2011

Software

Pega, Java , PHP ,C# SAP ABAP, Net, Service Now, Angular, Git hub and elixir

Certification

Jira Admin

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Sundeep DurgamProject Manager/Scrum Master