SUNDER KUMAR VAZIRANI
Ulhasnagar
Summary
- Results-driven Recovery Specialist with expertise in mortgage insurance, customer service, third-party collections, and outbound sales. Proven ability to monitor calls, prepare detailed reports, and validate payments efficiently. Demonstrates strong skills in debt recovery strategies, negotiation, and financial analysis, ensuring compliance with industry regulations. Committed to fostering organizational growth through effective communication and problem-solving techniques.
Overview
17
17
years of professional experience
Work History
3rd party recovery specialist
Altisource/ Transworld Systems Inc
07.2014 - Current
- Working as 3rd party recovery specialist for American Express (credit card)
- Specialist in mortgage insurance, make outbound calls in order to verify mortgage insurance premium for US mortgage bank.
- Documenting and updating the loan as per the standard operating procedures.
- Making outbound calls to borrower and confirming their detailed information.
CRA
Zenta/NCO
04.2008 - 12.2013
- Worked as 3rd party collector for American Express (credit card)
- Promoted as Quality and verify compliance on payments.
- Verifying payment from card members and fund verification from bank
- Preparing daily reports and monthly reports
- Monitoring payment calls
- Auditing account as per set guideline by clients
- Assigning New business account to the employees and working on the inventories.
Customer Relationship Associate
Trac-Mail
12.2007 - 04.2008
- Worked as a Customer Relationship Associate
- Worked for American Express (credit card)
- 3rd party collection agency
Education
T.Y.B.A -
MUMBAI UNIVERSITY
03.2007
H.S.C -
MUMBAI BOARD
03.2004
S.S.C -
MUMBAI BOARD
03.2001
Skills
- Mortgage verification
- Payment processing
- Quality assurance
- Compliance auditing
- Report preparation
- Data entry
- Client relationship building
- Settlement negotiation
- Teamwork and collaboration
- Team building
Hobbies and Interests
- Interacting with people
- Traveling
Languages
- English
- Hindi
- Marathi
- Sindhi
Personal Information
- Date of Birth: 04/14/83
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Timeline
3rd party recovery specialist
Altisource/ Transworld Systems Inc
07.2014 - Current
CRA
Zenta/NCO
04.2008 - 12.2013
Customer Relationship Associate
Trac-Mail
12.2007 - 04.2008
T.Y.B.A -
MUMBAI UNIVERSITY
H.S.C -
MUMBAI BOARD
S.S.C -
MUMBAI BOARD
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