Creative Professional with 10+ years of professional experience in Risk Management, Strategy Planning & Governance, Program Management Campus Recruitment, Training & Development, Team Leading & Process Improvement.
Overview
12
12
years of professional experience
Work History
Vice President - Lead Business Execution Consultant
Wells Fargo
09.2022 - Current
Lead Program Management for Quantitative Analytics Program (QAP) – a rotational talent development initiative for model development centers across Corporate Risk and multiple LOBs; oversee end-to-end lifecycle including strategic workforce planning, campus hiring, onboarding, training design, and rotations.
Partner with senior quant leaders, business stakeholders, and recruitment teams to identify skill needs, design hiring strategies, and implement structured intake processes aligning with organizational priorities.
Spearhead university engagement and hiring initiatives, conducting outreach sessions, panel coordination, and structured evaluation to attract top talent from premier institutions.
Design and deliver onboarding programs, month-long technical and behavioral training roadmaps, and post-hire development initiatives including case studies, networking events, and capstone projects.
Manage rotational assignments (RADS & Capital Markets tracks) ensuring talent alignment to business needs, while providing participants exposure to multiple business areas before final placement.
Track and evaluate participant performance, align final placements, and implement retention strategies to build a robust pipeline of high-performing talent.
Currently leading Corporate Risk Development Program (CRDP) – a 2-year rotational program for Risk & Business Analytics talent; develop strategy, select partner universities, drive campus hiring, and manage multi-rotation structures with final alignment.
Collaborate across multiple lines of business, risk groups, and leadership to execute talent strategy, optimize program outcomes, and enable leaders to effectively engage, coach, and retain early-career talent.
Drive data-driven decision-making by analyzing performance metrics, participant feedback, and program KPIs to optimize hiring processes, training impact, and business alignment.
Supervisor (Team Leader) - Global Innovation Team
Airbnb
02.2022 - 09.2022
Establish a part of compliance team as a transformation initiative.
Develop a clear vision for the compliance team in India, aligned with the company's global compliance strategy.
Set specific, measurable goals for the team's impact on risk management, regulatory adherence, and overall business integrity.
Collaborate with senior leadership to secure buy-in and support for the initiative.
Identify key stakeholders and establish a communication plan to keep them informed and involved throughout the process.
Conduct a targeted recruitment drive to attract top compliance professionals with expertise in international regulatory standards.
Use a mix of internal promotions and external hires to build a balanced team with diverse experiences.
Implement regular reporting mechanisms to keep senior leadership informed of compliance activities and issues.
Foster a culture of transparency and open communication within the team and across the organization.
Establish mechanisms for receiving and acting on feedback from customers and stakeholders regarding compliance practices.
Use this feedback to continuously improve the compliance framework and stakeholder relations.
Lead - Fraud Operations & Prevention Team
American Express
05.2018 - 02.2022
Develop a clear vision and comprehensive strategic plan that aligns with the company's overall objectives.
Engage with senior leadership to define key priorities and actionable goals for the transformation.
Establish robust governance frameworks to oversee the transformation process, ensuring compliance with internal policies and regulatory requirements.
Lead the execution of high-priority, cross-functional projects by setting agendas, driving follow-up actions, and holding teams accountable for meeting deadlines.
Implement key performance indicators (KPIs) to track progress against planned initiatives.
Provide continuous support and regular feedback to teams, ensuring transparent communication and timely adjustments.
Develop and implement change management plans to support employees through the transition.
Foster a performance-driven culture by timely monitoring, reviewing performance parameters, and providing feedback.
Utilized Six Sigma methodologies to identify areas of improvement operations.
Identifying areas of risks in the process and coordinating with the Risk Management Team to ensure that effective controls are in place.
Established a team for auditing & testing own business unit to ensure/improve process hygiene & quality, with timely completion & closure of reports.
Manage multiple Operational Risk Events (OREs) and Corrective Action Plans (CAPs) with fixed deadlines.
Leading training work streams, including developing and managing project plans in alignment with timeframes, budget, scheduling and resources.
Implemented process modifications to optimize operational efficiency and resource utilization.
Develop and implement comprehensive transformation programs including initial training, reinforcing training and training on process updates.
Conceptualised & implemented need-based process modifications such as development of material, modules and processes of training after thorough analysis to enhance operational efficiency and optimize resource utilization.
Mapped possible attrition cases, led initiatives to curb attrition, drove Employee Engagement with new hires and collaborated with Technology, HR, WFM, Payroll and Transport departments to ensure seamless experience.
Connecting Team members for Mid-Year and Year End Performance discussion.
Closing Annual Performance ratings and increment discussion with team members.
Conducting performance evaluations and career development discussions with team members.
Conducting Reward and Recognition to acknowledge employees hard work and for their motivation.
Lead Fraud Protection Analyst
American Express
03.2016 - 04.2018
Working in the Fraud Investigation Process of Card Member claims on Fraud transactions.
Scrutinizing & preventing fraud by achieving higher standards in analysis and experiential diligence across products.
Managing Escalations and working on control report by Listening to the customers call and reviewing documents carefully and understand the customer’s concern to provide them the best resolution.
Identify, analyse and work on process excellence initiatives that enhance customer experience and save Fraud losses.
Handling Director’s Office complaints and processing the funds to the card members basis research.
Ensuring that Internal Policies, Procedures, and Compliance Regulations are being followed.
Senior Analyst
Bank Of America
12.2013 - 08.2015
Scrutinizing customers high dollar transactions for potential Money laundering. Reporting any suspicious activity the Federal Agency (FINCEN, FBI).
Completes extensive due diligence investigations using public and private databases in accordance with Anti-Money Laundering (AML), Bank Secrecy Act (BSA) and other regulatory standards to assist business units and prevent operational and reputational risks.
Conducting process update sessions and common errors feedback sessions to improve quality to the team.
Conduct in depth Internet Secondary Research on various Categories: Politicians, Government owned Companies, Board of Directors, Armed Forces, Ambassadors, etc.
Identifying & Listing-down Politically Exposed Persons (PEP), high net worth individuals and entities/companies.
Education
Green Belt Six Sigma -
Indian Statistical Institute
03.2022
Bachelor of Commerce - undefined
Kumaun University
05.2013
Skills
Program Management
Business Transformation
Change Management
People Management
Performance Enhancement
Team Building & Leadership
Stakeholder Management
SLA Management
Project Management
Risk & Compliance
Data Analysis
Root Cause Analysis
Timeline
Vice President - Lead Business Execution Consultant
Collateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NACollateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NA
Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)