SUNDRA VAHANAN S
Chennai
Summary
Retail management professional prepared to drive store success through effective leadership. Recognized for fostering collaborative team environments and achieving operational goals. Known for reliability and adaptability, ensuring seamless alignment with business needs. Expertise in inventory management and customer service excellence.
Overview
11
11
years of professional experience
Work History
Retail Store Manager
Lenskart.com
Chennai, India
12.2021 - Current
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Drove team performance by implementing motivational strategies and fostering positive work environment.
- Created interactive store displays with the goal of enhancing overall shopping experience.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Managed store organization, maintenance, and purchasing functions.
Executive
Vodafone Idea limited
Chennai, India
10.2013 - 12.2021
- Led project teams through transitions to minimize disruption and ensure continuity.
- Cultivated a culture of innovation, enhancing competitive advantage through targeted initiatives.
- Optimized budget allocation by conducting thorough financial analysis of departmental expenditures.
- Championed cross-functional collaboration with diverse teams to drive strategic growth.
- Identified trends and assessed opportunities to improve processes and execution.
- Prepared annual data to determine metrics for operational performance.
- Secured substantial media coverage for company initiatives, amplifying brand visibility and public engagement.
Education
B.A - History
Madras university
Skills
- Customer service
- Strong multi-tasking
- Problem-solving
- Retail operations
- Stockroom management
- Sales growth
- Inventory control
- Store maintenance
- Coaching and mentoring
- Visual merchandising
- Sales leadership
- Shift scheduling
Accomplishments
- Uncovered and eliminated security issues, reducing shrinkage.
- Resolved product issue through consumer testing.
- Increased sales by 120% by coaching store staffs with unique sales strategies.
- Managed a store that exceeded company expectations in every category during the 2nd quarter.
Languages
English
Intermediate (B1)
Tamil
Upper intermediate (B2)
Timeline
Retail Store Manager
Lenskart.com
12.2021 - Current
Executive
Vodafone Idea limited
10.2013 - 12.2021
B.A - History
Madras university