Summary
Overview
Work History
Education
Skills
Certification
Disclaimer
Timeline
Generic
Suneel Choutapalli

Suneel Choutapalli

Hyderabad

Summary

Dynamic System Engineer with a proven track record at Tech Mahindra Ltd, excelling in system administration and network optimization. Expert in Active Directory and firewall management, I enhance security compliance while delivering exceptional user support. Adept at documentation and vendor management, I drive efficiency and ensure robust IT infrastructure.

Overview

7
7
years of professional experience
1
1
Certification

Work History

System Engineer

Softobiz Technologies
Hyderabad
04.2024 - Current
  • Managed device lifecycle, including procurement, deployment, and inventory tracking.
  • Administered the O365 environment, including user accounts and permissions.
  • Provided Level 1 and escalated end-user support across multiple platforms and locations.
  • Single-handedly handled the office shifting twice, which included changing the network, planning, and the whole setup.
  • Performed OS patching, system updates, and routine server maintenance.
  • Assisted in firewall configuration and implemented network security protocols.
  • Maintained compliance with IT policies, and conducted internal audits.
  • Participated in backup testing and disaster recovery validation processes.

System Engineer

Tech Mahindra Ltd
Hyderabad
11.2021 - 04.2024
  • Administered AD, DHCP, DNS; deployed systems using WDS/SCCM.
  • Monitored and optimized performance of wired and wireless network infrastructure.
  • Diagnosed and resolved escalated system and network issues.
  • Supported infrastructure planning, capacity assessment, and hardware recommendations.
  • Created technical documentation and knowledge base articles for IT staff.

Network & Hardware Admin

Sailesh Information Technology
Hyderabad
02.2018 - 02.2019
  • Delivered first-level network and hardware troubleshooting.
  • Supported firewall setup and compliance efforts.
  • Maintained remote access tools and supported off-site staff.
  • Assisted with vendor coordination for hardware procurement and maintenance.

Education

Bachelor of Technology - Electronics & Communication Engineering

JTNU
Kakinada
01.2015

Skills

  • System Administration
  • Windows Server
  • MacOS
  • Patching & Updates
  • Networking
  • VPN
  • Routing
  • Switching
  • Firewall Management
  • O365
  • Active Directory
  • User account management
  • Group policies
  • Access control
  • Security & Compliance
  • GDPR
  • Security Audits
  • Image deployment (WDS/SCCM)
  • Ticketing Systems
  • SCCM
  • AD
  • WDS
  • Endpoint Security
  • IT Asset & Vendor Management
  • Licensing
  • Contract Negotiations

Certification

  • ManageEngine Certified Product Associate – ADManager Plus, 05/01/26

Disclaimer

I hereby declare that the information provided above is accurate to the best of my knowledge.

Timeline

System Engineer

Softobiz Technologies
04.2024 - Current

System Engineer

Tech Mahindra Ltd
11.2021 - 04.2024

Network & Hardware Admin

Sailesh Information Technology
02.2018 - 02.2019

Bachelor of Technology - Electronics & Communication Engineering

JTNU

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