SUNEET DADYALA
Summary
SUMMARY: Goal: Quest to work in a real professional atmosphere that enable me to cope up with emerging as well as the latest technology and scope for team of a professional organization. To add value to the organization and myself by contributing with inputs from functional area. Key Strengths: MBA with specialization in the field of Marketing and finance. An active participant in extra Curricular Activities across the academic years, hence at ease with working in teams ad taking initiatives. An analytical mind with the ability to think clearly and logically with strong communication interpersonal and team building skills. Equipped with knowledge of FoxPro, Ms Office Word, Excel, Power point and Window 98, Window 2000
Overview
4
4
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
1
1
Language
Work History
Service Coordinator
Intex Technologies (India) Ltd
New Delhi
03.2010 - 01.2011
- Create and maintain all MIS reports weekly/monthly and send consolidated report of the same to service head
- Prepare and update presentation based on product details and information, customer product queries and providing a problem solution
- Responsible for managing diversified market segments and customer base with various details
- Instigate and lead the challenges faced by various customers and dealers by assisting them forward their complaints to the respective departments
- Attend customer service meetings for better assistance of customer escalations
- Achievements:
- Achieved greater customer satisfaction by providing prompt service and provide them regular updates.
Senior Back Office Executive
Label 7 Group
New Delhi
05.2009 - 02.2010
- Responsible for managing end-to-end customer purchase and fulfillment process
- Identify marketing initiatives through customer research and prepare quotations and follow-ups
- Drive booking orders through extensive negotiations with customer satisfaction
- Co-ordinate with the production, quality and planning for execution of orders effectively
- Conduct extensive study for the follow-ups of the outstanding payments as per the agreed terms and conditions
- Achievements:
- Consistently achieved more than 92% of payment collections from clients on a monthly basis as per agreed terms
- Developed new potential long term clients
- Appreciation for extra-ordinary customer relation.
Relationship Manager
Religare Securities Ltd
Jaipur
05.2007 - 04.2009
- Responsible for maintaining customer business growth with pre-defined challenging targets
- Handle customers with proactive approaches and provide effective solution ensuring exceptional customer service is always prior
- Establish and nurture new relationship with potential customers
- Chairing meetings, creating and delivering presentations when necessary
- Achievements:
- Developed 70+ new clients for over a period of 2 years
- Achieved corporate targets every year, even during market crisis.
Associate Relationship Manager
Religare Securities Ltd
Jaipur
07.2006 - 04.2007
- Responsible for maintaining customer business growth with defined targets
- Handle customers with proactive and reactive data modeling techniques
- Answering phone calls, emails and written requests for information or clarification of problems or issues with accounts
- Communicating effectively with the clients to understand all issues and concerns and then correcting the problem to the customer's satisfaction
- Achievements:
- Bagged first appraisal based on performance, subsequent to 6 months of joining.
Share Markets and Mutual Funds, India Infoline Limited
Kota
06.2005 - 07.2005
- Comprehensive study of share market and mutual fund right from its inception stage, growth and future prospects.
Biological Safety Cabinets, DSCL Shriram Fertilizer & Chemicals
Kota
06.2003 - 07.2003
- Studied the environmental protection safety of BSC that store hazardous biological agents.
Education
Bachelor - undefined
B.Ed - General Science
Uma Shiv Memorial College of Education
07.2013 - 08.2014
Master - Business Administration
MBA - Marketing and Finance
Modi Institute of Mgmt. and Tech. (MIMT)
07.2004 - 05.2006
Bachelor of Science (B.Sc - Biology
Janki Devi Bajaj (JDB) Government College
07.2001 - 05.2004
Skills
Office applicationsMicrosoft Word, Excel, Power Point and OutlookOperating System: Windows XP, Vista and 7
Certification
NSE's Certification in Financial Markets (Derivatives Market), January 2008
Timeline
B.Ed - General Science
Uma Shiv Memorial College of Education
07.2013 - 08.2014
Service Coordinator
Intex Technologies (India) Ltd
03.2010 - 01.2011
Senior Back Office Executive
Label 7 Group
05.2009 - 02.2010
Relationship Manager
Religare Securities Ltd
05.2007 - 04.2009
Associate Relationship Manager
Religare Securities Ltd
07.2006 - 04.2007
Share Markets and Mutual Funds, India Infoline Limited
06.2005 - 07.2005
MBA - Marketing and Finance
Modi Institute of Mgmt. and Tech. (MIMT)
07.2004 - 05.2006
Biological Safety Cabinets, DSCL Shriram Fertilizer & Chemicals
06.2003 - 07.2003
Bachelor of Science (B.Sc - Biology
Janki Devi Bajaj (JDB) Government College
07.2001 - 05.2004