Suneet Singh

Head Global Service Delivery (Nov'21- Nov'23)

Roles & Responsibilities-

Set up and managed a sizable dual shore delivery team to provide data & analytics solutions, business insights & consultancy spectrum for some of the critical US based accounts

Sales & Pre-Sales leader for India & ME (June'22-Nov;23)
Roles & Responsibilities-

Led analytics Sales & BD for India & ME Business. Leading key pitches, proposals building, RFP's, client communications to extend commercial business angle. Nurtured few professional relationships to consult, counsel & convert it to new analytics engagements

Leadership & Strategic Responsibilities-

• Responsible for organic growth of all client relationships
• Collaborate with Account Leaders and Hunters for driving inorganic growth and win new logos
• Meet the financial goals (Revenue and Business Operating Income)
• Partner with external and internal stakeholders towards Advance Analytics Transformation (Gen AI, ML, NLP), Process Innovation and Operational Excellence
• Development of the workforce by collaborating with the capability development team
Accolades-
• Partner's Choice Award for Leadership Excellence (#1)
• Achievers Award for Excellence in Leadership (#1)
• Most Innovative Project Award (#1)
• Best EXL Impact Project Award (#1)

Roles & Responsibilities-

• Business leader for “India- North- West” Premiere FMCG/CPG Accounts.
• Net worth of accounts handled : $0.75 billion
• Helped clients in developing GTM strategy by integrating learning from retail panel, consumer research and in-house client capabilities about market landscape, competitor strength and white spaces in industry.
• Responsible for annual reviews for premier clients by sharing strategic insights and actionable learning about their annual performance v/s competition, portfolio management, campaign performance and pricing initiatives
• Led the sales for newer accounts & enhanced the existing clients to boost the business growth.
• Led a multidisciplinary team to handle the largest clientele for India RMS business – approx. ~6M USD
• Integrating RMS and customized research in order to offer seamless client solutions

Accolades-

• Annual award for building ‘Super Group’ verticals structure for better work load management

Roles & Responsibilities-

• Was one of the initial members who built Kantar MB's global media and marketing effectiveness analytics COE from scratch.
• Owned P&L, grew revenue by 10X in 3 years with high double-digit bottomline profitability YoY. Expanded business across all geographies including US, EU, MENAP, ANZ and South Asia. Secured highest CSAT scores in the company YoY
• Grew team size by 3X. Responsible for hiring and maintaining talent. Secured highest employee satisfaction and lowest attrition scores in the company YoY.
• Launched new sales effectiveness and media analytics tools and methodologies that grew overall revenue pie and new clients by double digits (%).

Managed few clients under Retail Measurement Services

• Provided complete assistance to various clients in Asia & North America geographies in building transactional database & consulted them in analyzing the data which developed the annual business of 12.48 MRMB ($2million)
• Part of Re-engineering /Advisory team – Process transformation projects
• Devising pricing strategy as part of the various transactional price projects (Industrial major) which yielded a business impact of $1.2 million

Part of Advance Analytics Consulting team