Summary
Overview
Work History
Education
Skills
Timeline
Generic

Suneeth Kumar

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

2
2
years of professional experience

Work History

Sr. SD Associate, PXT Work Authorization

Amazon Development Center
05.2022 - Current

Within the Work Authorization UK role, I oversee the meticulous examination and validation of documents that provide eligibility for candidates and personnel to work at Amazon.

As a valued member of Amazon's HRS SD team, I contribute to the efficient execution of HR audit and compliance initiatives under the guidance of subject matter experts.

Acting as a pivotal focal point for ongoing assistance and issue resolution, I adeptly navigate electronic remedy protocols to swiftly address concerns.

Collaborating seamlessly with internal and external stakeholders, I adeptly manage substantial transaction volumes, ensuring accurate and expedient processing.

My role necessitates an in-depth comprehension of intricate policies, which I proficiently apply to a diverse range of employee scenarios.

I proficiently execute transactions for multiple compliance programs, encompassing the meticulous validation of work authorization documents and the preservation of data integrity.

Demonstrating a proactive approach, I promptly address inquiries and adeptly troubleshoot programmatic challenges on behalf of employees, managers, and HR personnel.

SPS Mentor

Amazon Development Center
01.2022 - 05.2022

In my preceding role as a Process Specialist, I provided comprehensive guidance to incoming personnel, equipping them with the requisite proficiencies to excel in their roles as SPS Associates.


Mentored and instructed newly onboarded team members, furnishing them with a diverse skill set tailored to navigate the challenges inherent to their roles and facilitate seamless interactions with selling partners.


Served as the principal interface for reviewing and evaluating their outputs, offering constructive insights to enhance their acumen in process dynamics.


Collaborated closely with trainers to formulate and describe evaluative assessments, gauging the preparedness of new recruits for engaging in high-level production tasks.

Sr. SPS Associate

Amazon Development Center
02.2021 - 05.2022

In the capacity of a Senior SPS Associate, I proficiently oversaw external vendors operating within Amazon's IN platform.


My role encompassed facilitating their seamless integration onto the platform, refining their listings, categorization, and conducting investigative tasks.


I adeptly employed a diverse array of internal tools and Microsoft Excel to address and resolve sellers issues.


A significant component of my role involved meticulously managing escalation queues, nurturing the cultivation of my adeptness in intricate analysis and effective troubleshooting.


I demonstrated a proactive approach by successfully mitigating numerous critical issues, thereby enhancing the overall seller experience.

Education

MBA - Human Resources & Marketing

St. Joseph's Degree & PG College
Hyderabad, India
11.2020

Bachelor's of Commerce - Computers

Pragathi Mahavidyalaya
Hyderabad, India
06.2018

Intermediate - MPC

St. Mary's Junior College
Hyderabad, India
05.2015

High School - 10th Standard

Vasavi Public School
Hyderabad, India
04.2011

Skills

  • Systems Analysis
  • Business Support
  • Background Investigations
  • Communications Strategies
  • Problem Solving Skills
  • Enhanced Troubleshooting
  • Attention To Detail
  • Microsoft Office Suite (Advanced Excel)
  • Salesforce HVH
  • Deloitte Go Verify Tool
  • iCIMS tool
  • PeopleSoft
  • Amazon Quicksight
  • Adobe Creative Cloud Suite
  • Onbase Software
  • Google AdWords

Timeline

Sr. SD Associate, PXT Work Authorization

Amazon Development Center
05.2022 - Current

SPS Mentor

Amazon Development Center
01.2022 - 05.2022

Sr. SPS Associate

Amazon Development Center
02.2021 - 05.2022

MBA - Human Resources & Marketing

St. Joseph's Degree & PG College

Bachelor's of Commerce - Computers

Pragathi Mahavidyalaya

Intermediate - MPC

St. Mary's Junior College

High School - 10th Standard

Vasavi Public School
Suneeth Kumar