Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Within the Work Authorization UK role, I oversee the meticulous examination and validation of documents that provide eligibility for candidates and personnel to work at Amazon.
As a valued member of Amazon's HRS SD team, I contribute to the efficient execution of HR audit and compliance initiatives under the guidance of subject matter experts.
Acting as a pivotal focal point for ongoing assistance and issue resolution, I adeptly navigate electronic remedy protocols to swiftly address concerns.
Collaborating seamlessly with internal and external stakeholders, I adeptly manage substantial transaction volumes, ensuring accurate and expedient processing.
My role necessitates an in-depth comprehension of intricate policies, which I proficiently apply to a diverse range of employee scenarios.
I proficiently execute transactions for multiple compliance programs, encompassing the meticulous validation of work authorization documents and the preservation of data integrity.
Demonstrating a proactive approach, I promptly address inquiries and adeptly troubleshoot programmatic challenges on behalf of employees, managers, and HR personnel.
In my preceding role as a Process Specialist, I provided comprehensive guidance to incoming personnel, equipping them with the requisite proficiencies to excel in their roles as SPS Associates.
Mentored and instructed newly onboarded team members, furnishing them with a diverse skill set tailored to navigate the challenges inherent to their roles and facilitate seamless interactions with selling partners.
Served as the principal interface for reviewing and evaluating their outputs, offering constructive insights to enhance their acumen in process dynamics.
Collaborated closely with trainers to formulate and describe evaluative assessments, gauging the preparedness of new recruits for engaging in high-level production tasks.
In the capacity of a Senior SPS Associate, I proficiently oversaw external vendors operating within Amazon's IN platform.
My role encompassed facilitating their seamless integration onto the platform, refining their listings, categorization, and conducting investigative tasks.
I adeptly employed a diverse array of internal tools and Microsoft Excel to address and resolve sellers issues.
A significant component of my role involved meticulously managing escalation queues, nurturing the cultivation of my adeptness in intricate analysis and effective troubleshooting.
I demonstrated a proactive approach by successfully mitigating numerous critical issues, thereby enhancing the overall seller experience.