Suneetha Sivakumar
Chennai
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Manager - Placement Division
Pasona India private limited
Chennai
06.2022 - Current
- Handling the recruitment for non-IT industries.
- Handling the recruitment of a Japanese interpreter as per the client's requirement.
- Responsible for the Chennai branch's revenue.
- Responsible for client relationships.
Team Leader - Contract Basis
Sureminds Solutions
Chennai
02.2022 - 06.2022
- Working for the Capgemini client, FedEx.
- Handling a team of 5 to 7 members of subcontractors.
- Responsible for training new subcontractors, and should lead them through the process.
Assistant Manager
HDFC Bank
Chennai
03.2016 - 07.2021
- Handled a telecalling team of over 80 staff members, 2 team leaders, and 1 quality controller.
- Assists in recruiting, hiring, training, and coaching to develop top-performing employees.
- Execute day-to-day administration of direct reports, including leave management, workforce management, etc.
- Performs job performance evaluations only by observing employees’ daily job performance.
- Assist in handling all employee problems and disputes, and continually strive to develop your staff in all areas of managerial and professional development.
- On a daily basis, I will publish the collection MIS report to seniors and management (Pan India).
Associate Trainee - Manual Testing
Aricent Technologies
Chennai
03.2014 - 04.2015
- Executed test scripts, logged defects, and worked to resolve issues noted in the testing process.
- Performed sanity testing for ACL features.
- Updating the test results in the test report tool on a daily basis.
- Raising the bugs in the Bugzilla tool for the software bugs, and tracking them until they are closed.
- I have worked on verifying customers' bugs.
- I have also been a part of the lab audit.
HC & Insurance Ops Sr. Rep
Dell International Services
Chennai
12.2013 - 02.2014
- I worked on claim processing.
Education
Bachelor of Arts - Computer Application
Shri SSS Jain College For Women
Chennai05-2013
MBA - Human Resources Management
University of Madras
ChennaiSkills
- Recruiting and interviewing
- Recruitment and hiring
- Customer service and satisfaction
- Performance reviewing
- Staff training and development
- Reporting and documenting
- Staff management
- Orientation and training
Accomplishments
- Awarded as a best team leader from HDFC bank FY 2018-2019.
Languages
Tamil
First Language
Malayalam
Proficient (C2)
C2
English
Proficient (C2)
C2
Certification
- Have attended Workshop on Business intelligence using Power-BI - Aug 2024.
- Have done Workshop by be10X on ChatGPT & AI Tools - 21 Jul 2024.
- Certified for Completing HR Management Assessment from LearnTube - Dec 2024.
Timeline
Assistant Manager - Placement Division
Pasona India private limited
06.2022 - Current
Team Leader - Contract Basis
Sureminds Solutions
02.2022 - 06.2022
Assistant Manager
HDFC Bank
03.2016 - 07.2021
Associate Trainee - Manual Testing
Aricent Technologies
03.2014 - 04.2015
HC & Insurance Ops Sr. Rep
Dell International Services
12.2013 - 02.2014
- Have attended Workshop on Business intelligence using Power-BI - Aug 2024.
- Have done Workshop by be10X on ChatGPT & AI Tools - 21 Jul 2024.
- Certified for Completing HR Management Assessment from LearnTube - Dec 2024.
Bachelor of Arts - Computer Application
Shri SSS Jain College For Women
MBA - Human Resources Management
University of Madras
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