Suneha Chaturvedi

• Managed key client accounts, provide personalized support and ensuring high customer satisfaction scores.
• Coordinated with sales, support and product teams to resolve escalations promptly.
• Identified gaps in service delivery and recommended improvements.
• Served as the primary point of contact for clients, ensuring timely and professional communications.
• Developed customer engagement initiatives that improved feedback scores and referrals.

• Leading sales and after/sales for the brands of Honda and MG
• Directing sales of the product in Aeromark Cars Pvt. Ltd. (MG) in Ahmedabad, Goa, Indore & Bhopal
• Past Projects:

1. Aeromark Cars Pvt Ltd (MG) in Indore & Bhopal

2. Landmark Automobiles Ltd (Honda) in Indore

• Enhanced product awareness and sales through strategic enablement efforts
• Managed post-sales CRM relationships
• Handled sales forecasting and stock management
• Consistently accomplished targeted 60% goal for monthly sales
• Evaluated clients' needs and created plan of action to provide solutions.

• Financial planning and forecasting (Accounts receivable / Payable)
• Working closely with operations teams for business and financial reporting
• Statutory compliances like GSTR-1, TDS, PF, ESIC payments, return filing
• Process evaluation and refining

• Preparation of Sales Invoice & MIS Reports
• Maintenance of administrative records and accounts
• Payment scheduling & analysis of monthly financials and reconciliation
• Recorded accurate and efficient records in customer database.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

• Finalization of Balance Sheet with Chartered Accountant of the company
• Commercial Tax, TDS, compliances, payments, return filing
• Statutory payments to vendors, transporters, suppliers, etc.
• GSTR-1 preparation and return filling
• Internal Audit & assessments of the company
• Communicated with clients from approx. 5 different states for assessment of C & F Forms
• Calculation of Income Tax Liability

• Bill Entry, Vouching, Routine Accounting Tasks
• Commercial Tax, compliances, payments, return filing
• Issuing Form C & F under Sales Tax
• Finalizing Books of Accounts