Bhagyashree Sonavane
Thane
Summary
I am an approachable, motivated and confident Sales Executive with the ability to excel sales targets and make a real difference in the organization's revenue generation. I have expert knowledge of selling process and I fully recognize the human and emotional aspects of buying and selling. I possess strong social skills that enable me to be a strong relationship builder with clients, colleagues and third-party stockholders.
Overview
2
2
years of professional experience
Work History
Sales Assistant
Whizkidzz Insurance BPO
Mumbai
11.2023 - 10.2024
- Greeted customers and provided assistance with product selection.
- Assisted customers with returns, exchanges and refunds.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Assisted customers in locating products, providing detailed information and recommendations.
- Utilized CRM systems to track customer interactions and sales opportunities.
- Handled customer complaints and issues, resolving them efficiently to maintain positive relationships.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Responsible to sell motor insurance policy in Business to Client and Business to business environment.
- Document verification and logging it into the system.
- Assisting partner resources to increase sell volume for the organization.
Risk Assurance Intern
Genesis Risk Mitigation Services Pvt. Ltd.
Thane
06.2023 - 06.2023
- Acquired risk-related data from external and internal resources.
- Verifying documents shared by the client with the existing database.
- Highlighting suspicious findings to the profile and updating in the report.
- Discussing with client, regarding suspicious finding and updating the report.
- Submission of final report to the client.
Teller Authorizer
Mansidhi Urban Nidhi Bank
Thane
03.2023 - 05.2023
- Assisted customers with inquiries and requests for services, such as opening new accounts or issuing loan payments.
- Researched financial records for customer inquiries regarding account balances, loan payments, deposits and withdrawals.
- Assisted customers with opening new accounts, closing existing accounts and completing other banking transactions.
- Performed daily reconciliation of cash drawer amounts.
- Ensured appropriate paperwork was completed accurately by tellers prior to authorization of transactions.
- Maintained confidentiality of bank records and client information.
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
Education
Bachelor of Mass Media - Journalism
SNDT Women's University
Mumbai01.2021
Higher-Secondary School Certificate - Commerce
Maharashtra State Board
Pune02-2018
Secondary School Certificate -
Maharashtra State Board
Pune03-2016
Skills
- Excellent communication
- Negotiations
- Customer Service
- Presentation skills
- Writing skills
- Quick learner
Languages
- English
- Marathi
- Hindi
Hobbies
- Weaving and Sewing work
- Reading books
- Listening Music
Personal Information
- Date of Birth: 23rd August 1998
- Gender: Female
- Nationality: Indian
- Marital Status: Unmarried
Timeline
Sales Assistant
Whizkidzz Insurance BPO
11.2023 - 10.2024
Risk Assurance Intern
Genesis Risk Mitigation Services Pvt. Ltd.
06.2023 - 06.2023
Teller Authorizer
Mansidhi Urban Nidhi Bank
03.2023 - 05.2023
Bachelor of Mass Media - Journalism
SNDT Women's University
Higher-Secondary School Certificate - Commerce
Maharashtra State Board
Secondary School Certificate -
Maharashtra State Board
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