SUNIL ACHARY
RESTAURANT MANAGER
NAVI MUMBAI
Summary
Accomplished Restaurant Manager with a proven track record at ROYAL RASOI MARINA, enhancing operational efficiency and customer satisfaction. Skilled in Operations Management and Staff Management, successfully increased revenue and fostered a team-oriented environment. Expert in leveraging customer feedback to drive significant improvements in service standards.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work History
Restaurant Manager
ROYAL RASOI MARINA
03.2017 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Carefully interviewed, selected, trained, and supervised staff.
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
Restaurant Manager
SWAAD RESTAURANT
08.2012 - 01.2017
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Carefully interviewed, selected, trained, and supervised staff.
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
Assistant Manager
MAYUR HOTEL
03.2010 - 11.2011
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Education
DIPLOMA IN HOTEL AND CATERING MANAGEMENT
RBCS
COLABA 04.2001 - 03.2003
Some College (No Degree) - 12TH STD
RKT COLLEGE
Ulhasnagar, India 06.1998 - 03.1999
Skills
Staff Management
Operations Management
Customer Engagement
Recruitment
Languages
English
Hindi
Malayalam
Marathi
Swahili
Timeline
Restaurant Manager
ROYAL RASOI MARINA
03.2017 - Current
Restaurant Manager
SWAAD RESTAURANT
08.2012 - 01.2017
Assistant Manager
MAYUR HOTEL
03.2010 - 11.2011
DIPLOMA IN HOTEL AND CATERING MANAGEMENT
RBCS
04.2001 - 03.2003
Some College (No Degree) - 12TH STD
RKT COLLEGE
06.1998 - 03.1999
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