SUNIL AGALI

Dynamic Lead DevOps Engineer with extensive experience in optimizing the software development lifecycle and enhancing operational efficiency. Expertise in streamlining processes, fostering collaboration, and resolving complex technical challenges, complemented by strong leadership capabilities demonstrated through mentoring junior team members and serving as a dependable shift lead. Committed to driving continuous improvement and delivering robust solutions within a fast-paced DevOps environment, with hands-on experience in leading Manual QA initiatives to ensure quality across microservice-based applications. Proficient in managing essential DevOps tools throughout the software delivery lifecycle, including source control, application lifecycle management, and CI/CD practices.

DevOps & QA Experience

Managed operations and day-to-day usage of essential DevOps tools across the full software delivery lifecycle, including source control, application lifecycle management, CI/CD, and quality assurance.

Source Code Management (SCM)

• GitHub & Bitbucket: Administered repositories, access controls, branch protection rules, and CI/CD integrations. Actively used for daily development workflows including branching strategies, pull requests, code reviews, and release tagging.

Application Lifecycle Management (ALM)

• Jira: Administered projects, workflows, issue types, permissions, and custom fields. Used daily for sprint planning, backlog grooming, issue tracking, and release management in Agile/Scrum environments.
• Confluence: Managed spaces, permissions, and templates. Regularly created and maintained technical documentation, runbooks, architecture diagrams, and team knowledge bases.

CI/CD & Build Tools

• Jenkins: Administered Jenkins masters and agents, managed credentials, and created pipelines. Designed, maintained, and executed declarative pipelines for automated build, test, and deployment processes.
• Artifactory: Administered artifact repositories, user access, and retention policies. Used daily to publish, version, and manage build artifacts and dependencies across multiple environments.

Quality Assurance & Testing

• Led end-to-end testing across multiple microservices, ensuring seamless integration, scalability, and high reliability for new application development.
• Collaborated with cross-functional teams and mentored engineers to define quality standards, identify risks early, and drive best practices in testing and QA.

• Acknowledged by customer management for delivering outstanding customer support.
• Acknowledged by customer management for delivering outstanding Quality Analysis.
• Achieved over 1000 High Bingos, highlighting consistent excellence in providing exceptional support.
• Recognized by multiple end-users for delivering efficient and timely solutions.
• Received numerous awards for demonstrating responsibility and excellence, along with multiple Victory League awards for adept process management