Sunil Ajagekar

• Responsible for IT issues (Network, Hardware, Software) of branches across Mumbai
• Configure and define parameters for installation or testing of LAN, WAN, Routers, Switches, Wi-Fi Access Points, or related networking equipment.
• Supporting all IT services including PCs, Laptops, meeting room, video conferencing.
• CRM, ERP & IVR system Application Technical Support
• Procurement and maintenance of IT peripherals and machines across all centers
• Cloud (Endpoint Security) & Firewall Configuration, monitoring & reporting
• Mobile Device Management Support for Students Tab

• Spearheading team of 4 associates
• Responsible for IT issues (Network, Hardware, Software) of 50+ branches across Mumbai and Maharashtra
• Procurement and maintenance of IT peripherals and machines across all centers
• Employee Training & Maintenance on Educational Software and Administration software
• Network Security Enablement
• Establishment & Maintenance of Terminal server at Head Office
• User Account Management of whole organization
• Using NAS for Data Centralization & User Security.

Client: Caliber Point

• Installation and Troubleshooting of VPN, Citrix, MS office and all basic software.
• Managing Active Directory including User ID and Access Rights management
• Provide support remotely to all users using Dame Ware and Team viewer.
• Installation & updating patches of OS and Anti Virus on Client Machines.

Client: Safilo India Pvt. Ltd

• Management of assets: 55 Desktops, 3 Servers & 45 Laptops and other IT peripherals
• Setting up Network & Maintenance
• Installation of Active directory & setup of domain & maintenance
• Setting up & maintain cabling for whole network
• Maintaining Antivirus Server updating patches on server daily.
• User Account Management (Email ID Creation, Group Membership, Mailbox Quota)
• Creation and deletion of Domain users in Active Directory Users and Computers.
• Preparing Various Logs i.e. Antivirus Logs, Server Logs, Backup logs, UPS Logs.
• Backup of DCs, Sun server, Mail Server.
• Preparing & Maintain Inventory of Hardware & Software.
• Handling IT related Internal & External Audit.
• Call logging for servers, desktops & Laptops.
• Provide support remotely to laptops all over India sales Executives for their Laptop Queries regarding Hardware, Wireless Data card, mailing issues.
• Installation & Maintenance of Network Printer

• Assembling and Maintenance of Desktop machines.
• Installations of Operating systems
• Backup of Tally, General Data, Access Data, Outlook
• Configuring and Maintaining LAN networks
• Configuration of Modem, printers, scanners, webcam
• Configuring and Maintaining Local Area Networks.
• Managing Network Resources like Files and Folders, Printers
• Installation of all Microsoft Operating System & Troubleshooting
• Providing support to mailing solution at client side using MS-Outlook
• Maintaining and updating hardware inventory
• Setting up Network & Exam Setup for Linux

• Assembling & Maintaining Computer systems
• Installation of Operating Systems
• Installation & updating of Server and Client in Anti Virus