Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sunil Chander

New Delhi

Summary

Efficient Healthcare Administrator managing day-to-day operations of medical facilities to provide high-quality care. Encourages staff to develop close relationships with patients and community members. Develops performance review frameworks to identify promotion opportunities. Guides staff towards reaching full potential.

Overview

16
16
years of professional experience

Work History

Hospital and Health Care Management Administrative

Indraprastha Apollo Hospital
New Delhi
2016.04 - Current

Key Responsibilities:

Administrative Support:

Perform general office duties including answering phones, scheduling appointments, and managing correspondence.
Maintain and update patient records, ensuring accuracy and confidentiality.
Prepare and process reports, documents, and correspondence as required.
Patient Interaction:

Greet and assist patients and visitors, providing them with information and directions as needed.
Coordinate patient admissions, discharges, and transfers.
Handle patient inquiries and concerns, escalating issues to appropriate staff when necessary.
Scheduling and Coordination:

Schedule and coordinate meetings, appointments, and medical procedures for patients and staff.
Assist in the preparation of meeting agendas and minutes.
Office Management:

Order and maintain office supplies and equipment.
Ensure the office environment is clean, organized, and compliant with hospital policies.
Manage incoming and outgoing mail and deliveries.
Data Entry and Record Keeping:

Enter and update data in hospital information systems and databases.
Ensure proper documentation and filing of medical records and other relevant paperwork.
Compliance and Confidentiality:

Adhere to hospital policies and procedures, including those related to patient confidentiality and data protection.
Ensure compliance with healthcare regulations and standards.
Collaboration and Support:

Collaborate with various departments to ensure smooth workflow and communication.
Provide administrative support to medical staff and department heads as needed.

Administrative

JNS Infratech Pvt. Ltd.
New Delhi
2015.04 - 2016.04
  • Provided administrative support to the staff team.
  • Handled financial tracking, billing and administrative functions.
  • Monitored inventory levels of office equipment such as computers or printers to ensure adequate supply was available.
  • Assisted with onboarding new employees by preparing employee files and entering information into HR database systems.
  • Manage and organize office operations and procedures.
  • Answer and direct phone calls, take messages, and handle correspondence.
  • Schedule and coordinate meetings, appointments, and travel arrangements.
  • Prepare and edit documents, reports, and presentations.
  • Maintain filing systems, both electronic and physical.
  • Handle office supplies inventory and place orders as needed.
  • Assist in organizing company events and meetings.
  • Support the team with various administrative tasks and projects.
  • Provide exceptional customer service and respond to inquiries in a timely manner.
  • Ensure confidentiality and accuracy in all administrative functions etc.

Office Assistant

Amarchand Mangaldas Law Firm
New Delhi
2013.01 - 2015.01
  • Administrative Support: Answer and direct phone calls, manage email correspondence, and handle general office inquiries.
  • Scheduling and Coordination: Schedule meetings, appointments, and events; coordinate logistics and ensure all participants are informed.
  • Document Management: Prepare, file, and maintain office documents, including reports, memos, and correspondence.
  • Office Supplies: Monitor inventory of office supplies, place orders as needed, and ensure the office is well-stocked and organized.
  • Reception Duties: Greet visitors, clients, and vendors, and provide them with information and assistance as needed.
  • Data Entry: Input and update data in various systems and databases accurately and efficiently.
  • Document Typing: Accurately type and format documents, including reports, letters, and memos.
  • Proofreading: Review typed documents for errors and ensure they meet company standards.
  • Document Management: Organize and maintain digital and paper files, ensuring easy retrieval.
  • Formatting: Ensure documents are formatted correctly according to guidelines, including font, margins, and layout.
  • Confidentiality: Handle sensitive information with discretion and maintain confidentiality.
  • Photocopy Operation: Operate photocopy machines to produce high-quality copies of documents and materials.
  • Document Handling: Prepare, sort, and organize documents for copying, scanning, or printing.
  • Maintenance: Perform routine maintenance on photocopy machines, including refilling paper, clearing paper jams, and reporting any malfunctions.
  • Quality Control: Inspect copies for accuracy and quality, ensuring all copies meet company standards.
  • Supply Management: Monitor and manage inventory of paper, toner, and other photocopying supplies, and reorder as needed.
  • Document Organization: Assist with organizing, filing, and storing copied documents and materials.
  • Support Tasks: Provide general support for document-related tasks, such as scanning, faxing, and binding as required.

Restaurants Waiter

KCM Family Restaurant
Coimbatore, Tamil Nadu
2012.01 - 2013.01

Key Responsibilities:

  • Greet and seat guests promptly and courteously.
  • Present menus, answer questions about menu items, and make recommendations based on customer preferences.
  • Take and accurately record food and beverage orders.
  • Serve food and drinks in a timely manner, ensuring the highest quality and presentation.
  • Check in with guests to ensure satisfaction and address any issues promptly.
  • Handle payments and process transactions accurately.
  • Maintain cleanliness and organization of the dining area and service stations.
  • Collaborate with kitchen and bar staff to ensure smooth and efficient service.
  • Adhere to all restaurant policies and procedures, including health and safety standards.
  • Assist in training new staff members as needed.

Brass Cutting Machine Operator

Agrawal Metal Works PVT. LTD.
Bhiwadi, Rajasthan
2010.11 - 2011.12

Key Responsibilities:

  • Machine Operation: Operate brass cutting machines according to specified procedures and safety guidelines.
  • Setup and Adjustment: Set up machines by adjusting tools, speeds, and feeds to achieve desired cutting specifications.
  • Quality Control: Inspect finished brass components for accuracy, dimensions, and surface finish to ensure they meet quality standards.
  • Maintenance: Perform routine maintenance and minor repairs on cutting machines, including cleaning and lubrication.
  • Material Handling: Load and unload brass materials into machines, and handle finished products with care.
  • Documentation: Maintain accurate records of machine settings, production quantities, and any issues encountered during operation.
  • Safety Compliance: Follow all safety protocols and procedures to ensure a safe working environment, including wearing personal protective equipment (PPE) and reporting any hazards.
  • Problem Solving: Identify and troubleshoot any issues with machinery or cutting processes, and make necessary adjustments to ensure continuous operation.

Brass Cutting Machine Helper

Agrawal Metal Works PVT. LTD.
Bhiwadi, Rajasthan
2009.11 - 2010.11

Key Responsibilities:

Packing Department Helper

Jai Surgical Limited Bhiwadi
Bhiwadi, Rajasthan
2008.04 - 2009.10

Key Responsibilities:

Education

Master of Science - Clinical Psychology

Indra Gandhi University
New Delhi
2024-12

MBA - Human Resources Management

Indra Gandhi University
New Delhi
2022-03

Skills

  • Care Planning
  • Referral management
  • Progress Monitoring
  • Discharge Planning
  • Quality Improvement
  • Employee Work Scheduling
  • Budget Development
  • Interdepartmental Functions Coordination
  • Decision-Making
  • Risk Management
  • Employee Training Program
  • Employee Performance Evaluations
  • Employee Supervision
  • Service Utilization Improvements
  • Employee Recruitment and Hiring
  • Operational Records Maintenance
  • Process Implementation
  • Medicare Compliance
  • Goal Setting
  • Multitasking
  • Resource Monitoring
  • Hospital coordination
  • Teamwork and Collaboration
  • Reliability
  • Time Management
  • Health Information Systems
  • Professionalism
  • Patient Relations
  • Problem-Solving
  • Problem Identification
  • Personnel Recruitment
  • Quality Control
  • Staff Supervision
  • Patient Safety
  • Patient education and counseling
  • Schedule Management
  • Patient Education
  • Team Collaboration

Timeline

Hospital and Health Care Management Administrative

Indraprastha Apollo Hospital
2016.04 - Current

Administrative

JNS Infratech Pvt. Ltd.
2015.04 - 2016.04

Office Assistant

Amarchand Mangaldas Law Firm
2013.01 - 2015.01

Restaurants Waiter

KCM Family Restaurant
2012.01 - 2013.01

Brass Cutting Machine Operator

Agrawal Metal Works PVT. LTD.
2010.11 - 2011.12

Brass Cutting Machine Helper

Agrawal Metal Works PVT. LTD.
2009.11 - 2010.11

Packing Department Helper

Jai Surgical Limited Bhiwadi
2008.04 - 2009.10

Master of Science - Clinical Psychology

Indra Gandhi University

MBA - Human Resources Management

Indra Gandhi University
Sunil Chander