Sunil chaprana

• Led the end-to-end development of a commercial farmhouse featuring a Box Cricket Arena, Pickleball Court, Swimming Pool, 2BHK Villa, and landscaped garden.
• Managed procurement, vendor selection, contract negotiation, and project execution within budget and timelines.
• Coordinated civil works, infrastructure development, and installation of sports and hospitality facilities.
• Established SOPs for daily operations, maintenance, housekeeping, and guest experience.
• Managed vendor relationships, inventory planning, and procurement of operational supplies.
• Oversaw day-to-day operations, bookings, events, team management, and customer service.
• Implemented safety standards, preventive maintenance, and facility compliance.
• Successfully launched the business, driving customer bookings and operational growth.

• Managed end-to-end warehouse operations, including inbound, D2C fulfillment, inventory management, logistics, marketplace orders, returns, team leadership, infrastructure planning, and safety compliance.

Oversaw daily operations of warehouse, including inventory management and order fulfilment to meet customer demands.

1.Warehouse operation:

• Lead warehouse operations for a 45,000 sq ft. Retail distribution centre serving over 37 retail outlets, along with 7 exhibition venues.
• Process 1,000 shipments of E-com orders from domestic and multiple marketplace channels, such as Myntra, in a day.
• Managed a team of over 50 staff, including Assistant Managers, supervisors, pickers, packers, forklift operators, and admin personnel.
• Increased order accuracy to 99.2% through process optimisation and training.
• Implemented WMS (SAP EWM), reducing stock discrepancies.
• Reduced operational costs by 18% through strategic vendor negotiation, and energy-saving initiatives.
• Handling 250,000 units with 25,000 SKUs of apparel, home and brass accessories, jewellery, and footwear in the warehouse.
• Stock accuracy of 99.9%.

2. Depletion Channel/Exhibition Sale.

• Spearhead all exhibition planning, from booth design to post-event reporting, across over 50 events annually.
• Executed 5-7 Venues in a single day in multiple states, Cities and societies.
• Achieved over 1.75 CR in sales in Q1 2024 alone, setting a company record for single-quarter exhibition revenue.
• Trained and led a team of 4–5 sales associates, resulting in a 20% improvement in the upselling rate at events.
• Negotiated vendor contracts and reduced exhibition setup costs.

KEY ACHIEVEMENTS:-

• Generated over 4.5 crore in sales revenue from exhibition events in FY25, exceeding the target by 10%.
• Increased foot traffic by 35% YoY through improved booth layout, and targeted promotional strategies.
• Improved customer retention rate at exhibitions by 30% through personalised post-event follow-up.

• Handling day to day operations.• Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational. • Supervise inventory management and control processes, including stocking, ordering and re-ordering, and order fulfilment(B2B, B2C & Exhibition).*Maintain stock control systems for accuracy and future planning of storage capacity. • Maintained warehouse workflow and redesigned space for new equipment or maximization of current processes. • Controls inventory levels by conducting physical counts; reconciling with data storage system. Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement. • Manage all communication with all sales department order and process all customer orders & store Orders and shipment of products and ensure optimal practices for all processes. • Verify all order line and prepare order reports on everyday basis and manage all shipment and respond to all inquiries for all status order and resolve all customer issues. • Receives, prioritizes, and processes customer orders; schedules and releases orders for shipment according to sales policy and customer requirements. • Manage all customer and store returns and communicates with customer support and courier partner regarding the same • Manage Vendor returns on time.• Evaluate all weekly metrics and analyze all continuous improvement project and prepare reports for all requests. • Coordinates with merchandisers for replenishment, for removal of Non-moving Stock, for implementation of Schemes. • Coordination with HR team,Sourcing team,Online Ops team, customer support ,procurement team & courier partner as per work requirements.
  *Good knowledge of SAP,EWM, ERP-E-retail and find out the way that how to make smooth operations for processing.
  *New Warehouse Implement- Knowledge of how to redesigned mezzanine warehouse.

• Ensures processes and procedures are compliant with the company and legal guidelines
• Manages inventory control levels between warehouse and units, by consistently conducting physical counts
• Achieves financial objectives by supporting the preparation of an annual budget

Inspect and maintaining equipment

• Encourages teamwork within the workforce to ensure set productivity targets are met
• Assist with cycle counts and inventory control
• Loading/unloading vans and freight trucks with the forklift
• Maintain physical condition of warehouse by planning and implementing new design layouts

• Overseing Inward of products & Quality check
• Overseing order processing PIcking & Packing.
• Overseing Inventory control through Cycle count.
• Overseing Warehouse storage & Binning.

• Receives, unpacks, and delivers goods; re-stocks items as necessary; labels shelves. • Monitoring and maintaining current inventory levels, ensuring quantities that appear in the system are accurate. • Coordinates and manages daily physical cycle counts and reconciles if actual counts reports. • Preparation of daily inventory sheets in all location every end of month. • Supervises the day-to-day operations of the unit, which provides customer service and processing of customer orders. • Receives, prioritizes, and processes customer orders; schedules and releases orders for shipment according to sales policy and customer requirements. • Investigates and resolves complex customer complaints.• Coordination with Customer support, Finance and online Ops team as per work requirement.

• Supervising warehouse staff and daily activities.• Tracking and coordinating the receipt, storage, and timely delivery of goods and materials. • Organize and maintain inventory and storage area.• Ensure shipments’ and inventory transactions’ accuracy• Checking orders, bills, items received, inventory, and deliveries for accuracy. • Maintaining records, reporting relevant information, and preparing any necessary documentation. • Confer and coordinate activities with other departments• Performing a daily inspection of the warehouse grounds.• Meeting with teams on a weekly basis for brainstorming and reviewing our existing product and working on new designs.