Summary

Overview

Work History

Education

Skills

Timeline

Sunil Kumar

Front Desk Executive

Gurgaon,Haryana

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Overview

5

5

years of professional experience

1

1

year of post-secondary education

2

2

Languages

Work History

Front Desk Receptionist

Pet Chikitsa

Gurugram

08.2019 - Current

Collected and distributed messages to team members and managers to support open communication and high customer service.
Developed strong working relationships with team members, fostering a positive work environment.
Monitored and screened visitors to verify accessibility to inter-office personnel.
Handled assignments independently with good judgement and critical thinking skills.
Completed data entry and filing to keep records updated for easy retrieval.
Contributed to increased online reviews by consistently providing stellar customer service experiences at the front desk reception area.
Assisted management in implementing new policies and procedures, contributing to overall operational improvements.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Resolved customer problems and complaints.
Compiled information from files and research to satisfy information requests.

Education

High School - Science Education

Education of High School And Intermediate UP

S M S N INTERNATIONAL SCHOOL AGARA

03.2013 - 05.2014

Skills

Excel

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Timeline

Front Desk Receptionist

Pet Chikitsa

08.2019 - Current

High School - Science Education

Education of High School And Intermediate UP

03.2013 - 05.2014