Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
Generic
SUNIL KUMAR

SUNIL KUMAR

Ganganagar

Summary

Hardworking relationship manager proficient at devising personalized solutions to meet all types of customer demands. Positive and upbeat team player and clear communicator with demonstrated success several years of experience.

Overview

9
9
years of professional experience

Work History

Manager MSME SALES

Bank of Baroda
Ganganagar
03.2025 - Current
  • Ensured compliance with industry regulations and company policies.
  • Analyzed business performance data and forecasted business results for upper management.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.

Manager

HDFC BANK LTD
BIKANER, RAJASTHAN
02.2020 - 03.2025

- Manage Relationships of clients of Big-Ticket Size Proposals from Market and Exiting Portfolio.

- Source business from Agri individuals for their Crop and Term loan requirements.

- Manage sales of products like Kisan Gold Card, Small Agri Business Loans, Traders Cash Credit to agri individuals or trading enterprises.

- Aligned with the new changes as strong contribution in Govt Schemes such as Majorly Agri Infra Fund, CGFMU.

- Maintain the existing portfolio (post disbursal formalities and monitoring).

-Successfully managed account recovery processes, resulting in the retrieval of all outstanding bank accounts" or "Expert in recovering dormant or inactive bank accounts, achieving 100% recovery rate

- Manage the existing as well as future External & Internal client's relationships.

- Cross sale other Liabilities products like Current Accounts, Savings Account, FD, RD, Insurance.

- Cross sale other Assets products like Home Loan, Car loan, TW loan, Gold Loan, Credit Card.

- Tapping new geographical markets for agri related products.

-Resolved escalated customer issues efficiently and effectively within established timelines.

Senior Officer

ICICI BANK LTD
Bikaner
09.2016 - 01.2020

-Source relationships of clients of Big Ticket Size Proposals from Market and Exiting Portfolio.

- Source business from Agri individuals for their Crop and Term loan requirements.

- Manage sales of products like Kisan Gold Card, Small Agri Business Loans, Traders Cash Credit to agri individuals or trading enterprises.

- Assist in disbursement formalities with Operations Team.

- Maintain the existing portfolio (post disbursal formalities and monitoring).

- Manage the existing as well as future External & Internal client's relationships.

- Collections of all accounts.

- Cross sale other Liabilities products like Current Accounts, Savings Account, FD, RD, Insurance.

- Cross sale other Assets products like Home Loan, Car loan, TW loan, Gold Loan, Credit Card.

- Tapping new geographical markets for agri related products.

Education

B.A - ARTS

MAHARAJA GANGA SINGH UNIVERSITY - BIKANER
BIKANER, RAJASTHAN
06.2013

12TH - ARTS

RBSE - Ajmer
07.2010

10TH - Banking

RBSE - AJMER
06.2008

Skills

  • Customer Relationships
  • Value Selling
  • Wealth management portfolios
  • Effective customer communication
  • Product Recommendations
  • Client acquisition
  • Sales Reporting
  • Relationship Building
  • Account Management
  • New Business Development
  • Portfolio Growth
  • Relationship review process
  • Customer Service
  • Issue Resolution

Personal Information

  • Date of Birth: 05/17/92
  • Marital Status: Married

Languages

English
Beginner
A1
Hindi
Beginner
A1

Timeline

Manager MSME SALES

Bank of Baroda
03.2025 - Current

Manager

HDFC BANK LTD
02.2020 - 03.2025

Senior Officer

ICICI BANK LTD
09.2016 - 01.2020

B.A - ARTS

MAHARAJA GANGA SINGH UNIVERSITY - BIKANER

12TH - ARTS

RBSE - Ajmer

10TH - Banking

RBSE - AJMER
SUNIL KUMAR