Sunil Kumar

• Completed day-to-day duties accurately and efficiently.
• Assisted clients in selecting appropriate home loan products and services.
• Evaluated borrower applications for creditworthiness and eligibility criteria.
• Conducted follow-ups with clients to ensure timely submission of necessary paperwork.
• Educated clients about mortgage terms, conditions, and payment schedules.
• Assisted in the preparation of closing documents for home loans.

• Oversaw daily collections activities to ensure timely payment processing.
• Trained and mentored team members on best collection practices.
• Reviewed account discrepancies and facilitated resolutions with clients.
• Assisted clients in understanding loan products and application processes.
• Guided customers through documentation needed for personal loan applications.
• Reviewed loan agreements for accuracy and compliance with regulations.
• Communicated with clients to address questions and provide updates on applications.

Customer handling, customer dealing, answering queries, and sales.

• Developed customer relationships to promote product offerings and enhance brand loyalty.
• Conducted market research to identify trends and customer preferences in electronics.
• Sourced new sales opportunities through inbound lead follow-up.
• Used cold calling and networking to sell products and services.