Job Search Status
Open to workDesired start date: Immediately
Desired Job Title
Account ExecutiveWork Type
Full TimeLocation Preference
RemoteOn-SiteHybridLocation: Delhi, IN
Open to relocation: Yes
Open To Work
SUNIL KUMAR
Account Executive
Delhi
Work Preference
Summary
Dynamic Account Executive with proven expertise at Resol Vinyls And Chlorides Limited in account management and GST compliance. Skilled in leveraging analytical and problem-solving abilities to enhance client relationships. and fostering a results-driven environment, ensuring quality assurance and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Account Executive
Cargo Movers
Rajendra Place, Delhi
11.2024 - 04.2026
- Managed client accounts and fostered strong business relationships.
- Monitored account performance and adjusted strategies to optimize client satisfaction and retention.
- Generated weekly sales performance reports against targets for upper management, facilitating informed decision-making.
- Trained junior account executives on best practices, improving team knowledge and collaboration.
- Maintained accurate records of sales, invoicing, and financial transactions using Tally Prime software, supporting data integrity for performance analysis.
- Prepared GSTR 1 and GSTR 3B data for Monthly GST compliance.
- Prepared TDS data for timely TDS Payment and compliance.
Senior Process Associate
Cognizant Technology Solutions India
Gurgaon
08.2022 - 10.2024
- Analyzed data trends to identify areas for process optimization.
- Mentored junior associates, fostering best practices and driving process improvements.
- Reviewed user content for monetization processes and optimized utilization of platform features.
- Advised users on social media platform features and guided monetization strategies, increasing user engagement.
- Monitored public content creation platforms and filtered submissions according to social standards, ensuring compliance and quality.
- Provided feedback to senior leadership on trends identified through the grievance process.
Sr. Representative, Operations.
Concentrix Daksh Services India Private Limited
Gurgaon
02.2018 - 03.2022
- Evaluated processes to identify optimization opportunities, enhancing operational efficiency.
- Implemented quality assurance measures to uphold service standards.
- Analyzed customer data to identify trends and develop actionable improvement strategies.
- Analyzed customer feedback to pinpoint service improvement areas, driving customer satisfaction.
- Advised customers on product features and usage techniques, enhancing overall user experience.
- Maintained up-to-date knowledge of company products and services for effective support.
- Assessed social media platforms for user-friendly standards, ensuring alignment with customer needs. to ensure alignment with user-friendly standards.
Account Intern
P.DASS SHARMA AND CO.
Rohini, Delhi
04.2017 - 01.2018
- Addressed customer queries related to payments and receivables, ensuring timely resolution.
- Delivered reports to seniors from monthly evaluations of customers and suppliers, enhancing decision-making.
- Prepared year-end financial report and consolidated with CAs for comprehensive financial overview.
- Reviewed completed work to ensure consistency, quality, and conformance to standards.
- Remained calm and professional in stressful circumstance and effectively diffused tense situations.
Education
Bachelor of Commerce -
Delhi University
New Delhi06-2016
Skills
- Account management
- Accounting software proficiency
- GST compliance
- Year-end processing
- Financial reporting
- Quality assurance
- Analytical skills
- Customer support
- Communication skills
Languages
- English
- Hindi, First Language
- English, B2 (Upper Intermediate)
Timeline
Account Executive
Cargo Movers
11.2024 - 04.2026
Senior Process Associate
Cognizant Technology Solutions India
08.2022 - 10.2024
Sr. Representative, Operations.
Concentrix Daksh Services India Private Limited
02.2018 - 03.2022
Account Intern
P.DASS SHARMA AND CO.
04.2017 - 01.2018
Bachelor of Commerce -
Delhi University