Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
SeniorSoftwareEngineer
Sunil Kumar D S

Sunil Kumar D S

System Admin And Support Engineer

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable System Administrator provides 24/7 oversight of valuable data and technological assets. Trusted to safeguard cybersecurity, employee privacy and business continuity. Serves as first line of defense against technical interruptions and unwanted intrusions.Results-oriented Desktop Support Engineer with 6+ years of experience providing quality and professional installation, configuration and support of desktop and laptop computers, personal and network printers and applications. Strong knowledge of TCP and IP and well-versed in Windows 10 Pro, macOS and Active Directory.

Overview

6
6
years of professional experience
3
3
Certifications
3
3
Languages

Work History

Highly Skilled (System Admin Cum Support Engineer)

Central Power Research Institute
Bengaluru
02.2020 - Current
  • Looking after the AMC services for CCTV and Desktops
  • Monitoring the Complaint portal and assigning calls to AMC engineers
  • Configuration and installation of network switches
  • CCTV surveillance systems monitoring and troubleshooting minor issues
  • Maintaining Asset inventory for computers and network accessories
  • Providing technical support and guidance to the employees when they are facing issues
  • Organizing virtual or online meetings and connecting the other units and organizations
  • Server configuration and implementation (DNS, ADS, and WSUS)
  • Preparation of tender documents and technical data specifications.

Customer Support Engineer

Ensure Support Services Private Limited
Bengaluru
09.2017 - 02.2020
  • Diagnosed and repaired hardware components, such as motherboards and hard drives
  • Conducted regular system maintenance tasks to ensure optimal performance and uninterrupted service
  • Performed regular system updates and upgrades to ensure security and compatibility with new applications
  • Loading of Operating Systems and configuring Windows
  • Troubleshooting of Windows and MS Office
  • Configuring Internet and Printer connections to Computers and Laptops
  • Server configuration and implementation
  • Up-gradation of RAM and Hard disks.

Education

Engineering

Dayanandsagar College of Engineering
Bengaluru, Karnataka

MES College For Arts, Commerce And Science
Bengaluru, Karnataka
06.2010 - 2012.07

Vidya Vardhaka Sangha High School
Bengaluru, Karnataka
04.2007 - 2010.05

Skills

Networking, Server Management, Customer Support, Desktop Support, Microsoft office, Operating systems, Softwareundefined

Certification

Soft Skills for IT from Great Learning

Interests

Singing

Listening to Music

Cricket

Reading Books

Timeline

Windows Password Cracking Course from Udemy

07-2023

Kali Linux for Beginners from Udemy

07-2023

Soft Skills for IT from Great Learning

05-2022

Highly Skilled (System Admin Cum Support Engineer)

Central Power Research Institute
02.2020 - Current

Customer Support Engineer

Ensure Support Services Private Limited
09.2017 - 02.2020

MES College For Arts, Commerce And Science
06.2010 - 2012.07

Vidya Vardhaka Sangha High School
04.2007 - 2010.05

Engineering

Dayanandsagar College of Engineering
Sunil Kumar D SSystem Admin And Support Engineer