Singing
Sunil Kumar D S
System Admin And Support Engineer
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable System Administrator provides 24/7 oversight of valuable data and technological assets. Trusted to safeguard cybersecurity, employee privacy and business continuity. Serves as first line of defense against technical interruptions and unwanted intrusions.Results-oriented Desktop Support Engineer with 6+ years of experience providing quality and professional installation, configuration and support of desktop and laptop computers, personal and network printers and applications. Strong knowledge of TCP and IP and well-versed in Windows 10 Pro, macOS and Active Directory.
Overview
6
6
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Highly Skilled (System Admin Cum Support Engineer)
Central Power Research Institute
Bengaluru
02.2020 - Current
- Looking after the AMC services for CCTV and Desktops
- Monitoring the Complaint portal and assigning calls to AMC engineers
- Configuration and installation of network switches
- CCTV surveillance systems monitoring and troubleshooting minor issues
- Maintaining Asset inventory for computers and network accessories
- Providing technical support and guidance to the employees when they are facing issues
- Organizing virtual or online meetings and connecting the other units and organizations
- Server configuration and implementation (DNS, ADS, and WSUS)
- Preparation of tender documents and technical data specifications.
Customer Support Engineer
Ensure Support Services Private Limited
Bengaluru
09.2017 - 02.2020
- Diagnosed and repaired hardware components, such as motherboards and hard drives
- Conducted regular system maintenance tasks to ensure optimal performance and uninterrupted service
- Performed regular system updates and upgrades to ensure security and compatibility with new applications
- Loading of Operating Systems and configuring Windows
- Troubleshooting of Windows and MS Office
- Configuring Internet and Printer connections to Computers and Laptops
- Server configuration and implementation
- Up-gradation of RAM and Hard disks.
Education
Engineering
Dayanandsagar College of Engineering
Bengaluru, KarnatakaMES College For Arts, Commerce And Science
Bengaluru, Karnataka 06.2010 - 07.2012
Vidya Vardhaka Sangha High School
Bengaluru, Karnataka 04.2007 - 05.2010
Skills
Networking, Server Management, Customer Support, Desktop Support, Microsoft office, Operating systems, SoftwareTroubleshooting, Communication skills, Windows, IT, Maintenance, Microsoft windows server, Active directory, Help deskKali Linux for Beginners, Udemy
Hardware provision management
Technical specifications
System upgrades
Software change management
Server maintenance
Hardware and software installation
Hardware knowledge
Program installations
Hardware repair
Computer updates
Application installations
Remote Diagnostics
Local Area Networking
Windows Operating System
Debugging
Linux Environment
Mac OS Operating System
Technical Analysis
Staff education and training
Technical issues analysis
TCP/IP
Data recovery
Technical documents comprehension
Certification
Soft Skills for IT from Great Learning
Interests
Listening to Music
Cricket
Reading Books
Timeline
Windows Password Cracking Course from Udemy
07-2023
Kali Linux for Beginners from Udemy
07-2023
Soft Skills for IT from Great Learning
05-2022
Highly Skilled (System Admin Cum Support Engineer)
Central Power Research Institute
02.2020 - Current
Customer Support Engineer
Ensure Support Services Private Limited
09.2017 - 02.2020
MES College For Arts, Commerce And Science
06.2010 - 07.2012
Vidya Vardhaka Sangha High School
04.2007 - 05.2010
Engineering
Dayanandsagar College of Engineering