Summary
Overview
Work History
Education
Skills
Languages
Professional Accomplishments
Other Qualifications And Achievements
Disclaimer
Personal Information
Timeline
Generic

SUNIL KUMAR N

Bangalore

Summary

Intend to build a career with leading corporate of hi-tech environment with committed & dedicated people, which will help me to explore myself fully and realize my potential.

Overview

15
15
years of professional experience

Work History

Manager – Sales Operations

Clear
04.2025 - Current
  • Company Overview: DEFMACRO Software Private Limited
  • Design, implement and optimizing sales Operations process to support the Middle East sales team.
  • Managing Sales performance metrics Dashboard and reports. Tracking Target vs Actuals.
  • Managing Salesforce – ensuring data accuracy hygiene and integration with any other tools as and when required.
  • Created multiple workflows and reports to improve sales efficiency and productivity.
  • Analyzing Sales data to identify trends gaps and Opportunities for improvements.
  • Partner with different GTM’s to ensure alignment and support for sales objectives.
  • DEFMACRO Software Private Limited

Manager – Business Development Operations

Zscaler
12.2020 - Current
  • Company Overview: Softech India Private Limited
  • Assisting the BD team by creating and enhancing Salesforce reports and Dashboards.
  • Responsible for QC of Tableau dashboards created by BI team based on KPI’s.
  • Ensuring data in Salesforce and partner portal are clean and accurate and responsible for doing recon.
  • Supporting Leadership team by providing weekly, monthly, and quarterly analytics for BD team and with QBR data.
  • Contributed and actively participated in operational programs and initiatives to improve engagement and impact with Technology Partners.
  • Supporting US based BD team, while collaborating closely with India based Business Intelligence, Sales Operations and Marketing Operations teams.
  • Submission of Deal Registration in Partner Portal on behalf of Sales & PBM’s and Opportunity Management.
  • Helping Partners in onboarding and providing necessary access to Training and certification programs based on their Job Title.
  • Responsible for UAT whenever there is an enhancement or new process initiated by BD team.
  • Softech India Private Limited

Senior Executive - Sales Operations

AUJAS Networks
05.2015 - 12.2020
  • Company Overview: Pvt. Ltd
  • Day to Day operations.
  • Preparation of Weekly, Monthly and Quarterly Reports on Order Booking, Collections, Pipeline.
  • Coordinating with Field Sales for Data, Reports and General information.
  • Follow up with Clients for Collections, working closely with Practice Teams and Finance.
  • Ensuring effective analysis of sales trends, plans to actuals and performance to identify opportunities and inefficiencies.
  • Leads Tracking, Pipeline Tracking, Order Tracking and Opportunity Creation on CRM.
  • Analysis of Project Profitability report with Actual GM.
  • Reporting to Top Management on Bid Management Trends on a Quarterly basis.
  • Working closely with the Management and Finance team to arrive at Sales Incentives.
  • Preparation of monthly, quarterly dashboards for Board Meetings on business trends.
  • Support with Ad Hoc projects and reporting requisites.
  • Pvt. Ltd

Analyst II - Sales Operations, Americas

VMWare
06.2013 - 05.2015
  • Company Overview: Software Pvt. Ltd
  • Day to Day operations.
  • Assistance to the Sales Personnel with the administrative, analytical and operational tasks.
  • Forecast Pipeline and general Account Management for a specific territory.
  • Lead Management, Order Tracking and Opportunity Creation on CRM.
  • Managing Salesforce.com - Forecast, Pipeline and general Account information.
  • Support and successfully contributing to Ad Hoc projects and reporting requisites.
  • Providing daily Dashboards to Sales Reps, Managers, and Internal Stakeholders.
  • Reconciling revenue and managing achievement portal by re-assigning orders to correct primary field sales territory.
  • Responsible for allocation of Order’s & Opportunity Registrations to the team.
  • Consolidation of Quality Audit Data for the entire team.
  • Creation of Dashboards with the help of multiple gauges as per PBM’s request.
  • Software Pvt. Ltd

Project Accounting Senior Analyst

Oracle
02.2010 - 06.2013
  • Company Overview: India Pvt. Ltd
  • Day to Day operations.
  • Creation and Maintenance of Contractor Accounts in HR System.
  • Providing access to Contractors to enter their Time & Expenses in Oracle System.
  • Requisition & Extension of Purchase Order (PO) for the Consulting Contractors.
  • Movement of funds on the Purchase Order coordinating with P2P team.
  • Providing the Invoice & Payment details to the customers/suppliers.
  • Coordinating with AP team in resolving payment related queries.
  • Analysis and validation of Contracts, Project Budget.
  • Verifying and uploading Funding packs to IPM applications.
  • Project Setup, adding Key Members, Task creation & maintenance activity.
  • Entering PAB (Pre-Approved Batch) on behalf of consultants.
  • Processing EBRO requests for Consultants and Contractors.
  • Carrying out Monthly, Quarterly and Yearly close for consulting business operations.
  • Preparation of Global Contractor Helpdesk & CLEATS PO documentation and Desk manuals.
  • In charge of updating the Daily Backlog report of team on Oracle Files Online folder.
  • Backup for escalations and Team Point of Contact for major issues related to Revenue recognition for Contractors.
  • Handle weekly calls with Line of Business & GPO and update the new procedures to the team.
  • India Pvt. Ltd

Education

M.Com -

Karnataka State Open University
01.2012

B. Com -

Vijaya College
01.2009

II P U C -

Vijaya College
01.2006

SSLC -

Vijaya High School
01.2004

Skills

  • Comprehensive problem-solving abilities
  • Ability to deal with people diplomatically
  • Team Management
  • Quick learner
  • Oracle Applications: 1213
  • Salesforcecom (SFDC)
  • Basic understanding of Tableau
  • Asana
  • SAP Ariba
  • Tally 9
  • Typewriting – English (Senior)

Languages

English
Kannada
Hindi
Tulu

Professional Accomplishments

  • ZSCALER, Received the Bravo Award twice in FY22Q3 & FY23Q2, a cash award for driving the aggregation of the Technology Partner Usage data from over 2 dozen sources and collaborated with IT Biz Apps team in operationalizing its population in Salesforce., Extended Support to Marketing team in successful completion of campaign. The marketing team was able to generate several pipelines and leads.
  • VMWare, Awarded Top performer, a cash award for effective work in terms of efficiency and providing output within SLA in August 2014., Testing on the new applications.
  • ORACLE, Awarded YAR a Certificate of Achievement and cash award five times for effective work in terms of efficiency and co-ordination in June 2010, April 2011, Aug 2011, Jan 2012 & July 2012., Awarded Sparkling Gems of the Quarter Pearl in Q1, 2012., Trained new employees and provided additional training to colleagues to enhance their knowledge of the process., Escalation handler for the entire team., Testing on the new applications.

Other Qualifications And Achievements

  • Oracle Applications: 12.1.3 (RDBMS: 11.2.0.3.0)
  • Salesforce.com (SFDC)
  • Basic understanding of Tableau
  • Asana
  • SAP Ariba
  • Diploma in Computer Basics
  • Tally 9
  • Typewriting – English (Senior)
  • Participated in Republic Marching Contingent held at New Delhi on 26–JAN–2007

Disclaimer

I hereby declare that the above information is correct to the best of my knowledge and belief.

Personal Information

  • Father's Name: Nagaraja Rao B K
  • Date of Birth: 02/07/89
  • Nationality: Indian
  • Marital Status: Married

Timeline

Manager – Sales Operations

Clear
04.2025 - Current

Manager – Business Development Operations

Zscaler
12.2020 - Current

Senior Executive - Sales Operations

AUJAS Networks
05.2015 - 12.2020

Analyst II - Sales Operations, Americas

VMWare
06.2013 - 05.2015

Project Accounting Senior Analyst

Oracle
02.2010 - 06.2013

B. Com -

Vijaya College

II P U C -

Vijaya College

SSLC -

Vijaya High School

M.Com -

Karnataka State Open University

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