Sunil Kumar
Gurugram
Summary
Experienced Backend Developer with 4 years of experience in latest and modern backend technologies like Python, Java, Node.js, Apache Kafka and Modern Databases. Led teams of 5-7 members, ensuring successful production deployment of 20+ projects with system design expertise. Skilled in integrating external services, optimizing performance, and troubleshooting. Proficient in Git, AWS, Google Cloud, and Docker, facilitating seamless project development. Decision-making driven by research and business objectives, spanning project lifecycle management from planning and design to deployment, enhancing feature delivery.
Overview
4
4
years of professional experience
Work History
Senior Software Engineer
Park
Gurugram
07.2023 - Current
- Conceptualized and Executed High-Impact Central Payment Reconciliation System resulting in a remarkable 10X reduction in Turnaround Time (TAT). Notably, this initiative led to a staggering 90% decrease in errors saving tremendous time and effort of finance team.
- Developed New Customer Support Experience with Dynamic Dashboards, leading to a notable reduction of ~8 minutes in ticket resolution time. By harnessing advanced analytics and user-centric design principles, our team significantly enhanced customer satisfaction levels and operational agility.
- Led B2B dealer team of 4+ developers improving the product revenue by 1M in a year. Architected database and System design for features like subscription, driver on demand, etc.
Software Engineer
Credgenics
Noida
04.2021 - 06.2023
- Championed the system design and implemented robust code of a cutting-edge Workflow Automation System, streamlining daily tasks for both clients and in-house teams. This initiative yielded a remarkable reduction in manual workload by 5x and significantly boosted accuracy rates by 95%.
- Implemented VOIP (Voice over IP) integration into telecommunications service, enabling the creation of a customer support dashboard utilized by over more than 100+ agents. This initiative slashed lead recovery time by an impressive factor of 20x. Additionally, the system demonstrated exceptional efficiency, handling thousands of leads per hour, underscoring a proficiency in system optimization and scalability.
- Developed a React Native App tailored for recovery agents, facilitating task management and completion directly through the app interface. This initiative empowered agents to 2x their productivity, achieving their goals with greater efficiency and effectiveness.
Software Developer
Retail Pulse Technologies
06.2020 - 12.2020
- Engineered and integrated Firebase ML feature into a B2B Android app from scratch, achieving precise identification of 80+ item classes in shops.
- Developed backend for B2B dashboard for customers, displaying product hot spots based on over 5 criteria of data collected by the mobile application.
Education
Bachelor of Technology - BTech - Computer Science And Engineering
Lovely Professional University
Skills
- Python
- Django
- Go Lang
- React Native
- MySQL
- PostgreSql
- MongoDB
- Apache Kafka
- Apache Flink
- Redis
- ElasticSearch
- Docker
- Kubernetes
- Git / Github
Timeline
Senior Software Engineer
Park
07.2023 - Current
Software Engineer
Credgenics
04.2021 - 06.2023
Software Developer
Retail Pulse Technologies
06.2020 - 12.2020
Bachelor of Technology - BTech - Computer Science And Engineering
Lovely Professional University
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