SUNIL KUMAR RAI
Mayur vihar Delhi
Summary
17+ Years of End-to-End Project Transitions and Transformations
Seasoned project leader with extensive expertise in driving complex transitions and migrations across Finance & Accounting (OTC, PTP, RTR), Procurement, Insurance, Human Resource Outsourcing (HRO), and Digital Services. Proven ability to execute strategic initiatives, mobilize cross-functional teams, and deliver measurable results in diverse, fast-paced environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Mobilization Associate Manager
Accenture
09.2021 - Current
Mobilization Specialist
Accenture
04.2018 - 08.2021
Senior Analyst
Accenture
03.2015 - 02.2018
Analyst
Accenture
03.2013 - 02.2015
Process Developer
Genpact Ltd., Delhi
Delhi
02.2007 - 04.2012
Education
B.C.A. -
M.C.R.P University
BhopalSkills
- Boosted operational effectiveness of for Fortune TOP 200 clients by delivering project successful and met all contractual milestones of the project by project transition /migration
- Facilitating smooth transition of over 150 processes (1700 FTEs) from overseas multiple client locations transition and stabilizing the same in the BPO facility to address everyday transition challenges and meet contractual outcome 95% of success rate
- Transition exposure in multi domains ie OTC, PTP, RTR, procurement, insurance, HRO and Digital services Process Management
- Monitoring overall transition functioning of processes and implementing adequate measures to maximize customer satisfaction level by identifying risk and address mitigation on time
- Defining project approach, scope, milestones, success criteria, deliverables, risks and contingencies
- Setup early governance in project and monitor contractual requirements of the project
- Ensured timely completion and governance of all transition-related documentation, including plans, risk assessments, training materials, and stakeholder communications
- Consistently delivered accurate and comprehensive reporting, aligned with project timelines and compliance standards, facilitating smooth handovers and executive visibility
- Contributed to proposal development (RFI/RFP) from client request through to final project document closure
- Create a road map for due diligence and solution validation and prepare plan based on the outcomes
- Ensure effective communication throughout the project lifecycle with key internal and external stakeholders
- Liaison with the cross-functional team, along with operations team members on the transition, ensures all work is done according to the agreed transition plans and with aligned SLA (service level agreement) metrics
- Ensuring planning activities are aligned with internal (management) and external (client) needs, while recognizing the life balance of staff and staff rotation plans Proposing solutions that meet or exceed client needs and expectations and align with the organization strategy
- Monitoring and assessing the value delivered to the client throughout the project life cycle, ensuring organization planning tools and methodologies are utilized
Certification
- PMP (Project management professional) from PMI
- Prince 2 Certified, Benchmark Six Sigma Exemplar Global
- Black Belt Certified and Green Belt Certified from Benchmark 6 Sigma
Career Highlights
Successfully completed 5 onshore project transitions (North America, Ukraine, Thailand, South Africa, and Saudi Arabia) for order-to-cash processes, PTP, and RTRal, and compliance complexities to deliver seamless handovers and service stabilization.
Demonstrated a strong track record of executing 17+ remote transitions, leveraging digital collaboration tools and methodologies to ensure precision, rapid onboarding, and measurable outcomes.
Timeline
Mobilization Associate Manager
Accenture
09.2021 - Current
Mobilization Specialist
Accenture
04.2018 - 08.2021
Senior Analyst
Accenture
03.2015 - 02.2018
Analyst
Accenture
03.2013 - 02.2015
Process Developer
Genpact Ltd., Delhi
02.2007 - 04.2012
B.C.A. -
M.C.R.P University
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