Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Core Competencies
Additional Information
Languages
Timeline
Generic
Sunil Kumar S

Sunil Kumar S

Bangalore

Summary

I am a seasoned SAP Basis professional with graduation in Information Sciences. My 18 years career span has exposed me to diverse operating models ranging from in-house consulting to strategic vendor partner engagements. Having worked with leading global conglomerates across multiple domains (Timken, Accenture). I possess tremendous insights into various operational dynamics which has equipped me to succeed in these varied and challenging environments. My progressive career graph testifies my success as a proficient people manager and a much sought after technology specialist. This has also made it imperative for me to constantly up-skill myself in an ever changing technical landscape which enables me to hold a respectable standing with my peers and senior colleague's. My deep understanding of the business and much valued technical & project management skills I bring to the table, has seen me receive various accolades through my career.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Associate Director SAP Basis

GSK
03.2023 - Current
  • Trained and developed department leaders and management staff for specific projects and ongoing operational needs.
  • Led teams of up to 40 personnel, supervising daily performance as well as training and improvement plans.
  • Assisted senior leadership in managing all aspects of operations.
  • Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
  • Reviewed proposed regulatory changes and evaluated potential impacts on business operations.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Launched quality assurance practices for each phase of development
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Defined clear targets and objectives and communicated to other team members.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Established team priorities, maintained schedules and monitored performance.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Developed detailed plans based on broad guidance and direction.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Senior Manager

GSK
07.2020 - 03.2023
  • Implemented and developed operational standards, policies and procedures.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Developed detailed plans based on broad guidance and direction.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Launched quality assurance practices for each phase of development
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Defined clear targets and objectives and communicated to other team members.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Provided strong leadership to enhance team productivity and morale.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Provided detailed project status updates to stakeholders and executive management.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Facilitated workshops to collect project requirements and user feedback.
  • Developed and implemented project plans and budgets to ensure successful execution.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Reported regularly to managers on project budget, progress, and technical problems.

Team Lead

Accenture
06.2013 - 07.2020
  • Company Overview: Accenture is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Digital Transformation, Technology and Operations services, and Accenture Song—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.
  • Single handedly performed SCM 7.01 upgrade to SCM 7.02 by building High level plan involving Triple constraints (Scope, Schedule, Budget), Risk Management, Communication plan, Time and cost baselines.
  • Built SAP BPC 10.1 for Netweaver 7.4 and integrated with SAP ECC and Cognos.
  • Performed and steered regular upgrade like - Kernel upgrade, VIM (Vendor Invoice Management) version upgrade, JAVA software component deployment, SAPM/SAINT upgrade, ST/PI and ST-A/PI upgrade, Web Dispatched installation and configuration, SAP JVM Switch, JAVA split, ORACLE version upgrade / Support Bundle Pack upgrade.
  • Performed and steered Basis activities such as System refresh, Homogeneous system copy, client export and import, Local Client copies and remote client copies.
  • Collaborating with resources in Australia and India to installing SAP BPC 10.1 for NW 7.4 on Azure Cloud platform.
  • Planned and steered ECC 6.0 EHP 8 upgrade and other SAP systems such as PI, SCM, GTS, SRM and MDM.
  • Worked on OS & DB migration project to migrate more than 25 system.
  • Worked on Large Table compression in Oracle 12c.
  • Worked on ECC data archiving and have driven big projects where huge data growth was controlled by performing data Archiving.
  • Installed BW on HANA. Integration of ECC with HANA database using SLT replication server.
  • Solution Manager 7.1 SP13: Performed Charm configuration, Managed System configuration and Technical system configuration, EWA alert configuration, Solution Documentation and part of IT service desk management configuration.
  • Performed Solution Manager 7.1 SP upgrade.
  • Day to Day Basis Support: EWA report analysis, DB backup and recovery using BRtools, table re-org and index rebuild, System refresh, monitoring and fine tuning parameters.
  • Performed DB growth analysis every first quarter and controlled DB growth thru data archiving.
  • Accenture is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Digital Transformation, Technology and Operations services, and Accenture Song—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.
  • Client: AB-Inbev
  • Anheuser-Busch InBev is a multinational beverage and brewing company headquartered in Leuven, Belgium. It is the world's largest brewer and has a 25 percent global market share. Anheuser-Busch InBev leverages the collective strengths of its approximately 155,000 employees based in 25 countries worldwide. In 2014, AB InBev realized 47.1 billion USD revenue. The company strives to be the Best Beer Company Bringing People Together For a Better World.

Analyst

Timken Engineering and Research India Pvt. Ltd.
06.2007 - 06.2013
  • Company Overview: The Timken Company engineers, manufactures and markets Timken bearings, transmissions, gearboxes, chain, and related products, and offers a spectrum of power system rebuild and repair services around the world.
  • Involved in various system upgrades such as ECC5.0 to ECC 6.0, SCM 4.1 to SCM 7.02 and BI/EP 7.3 upgrade.
  • System Installation and upgrade of Business objects 4.0 to Business Objects 4.1.
  • High Availability system build using SPM.
  • Basis Support: Worked on Post-Installation Activities, Performance Tuning, Documentation, Auditing, and Support Projects of all SAP Components.
  • Worked on Applying Support Packages, Patches, SAP Notes, Maintenance Certificate and Add-on.
  • Worked on Business Objects and integration With IPAD.
  • Performed Health Check Monitoring and reporting of all SAP Servers.
  • Performed System refreshes and Operational Readiness Tests.
  • Troubleshooting of errors faced by functional consultants and responsible for transporting the requests across all SAP Landscapes.
  • Have configured SSO Authentication to login to all servers from one server without giving password.
  • Set up system landscape: Configured Transport Management System, Created the Transport Domain Controller.
  • Transporting the change requests across all SAP Landscapes through STMS.
  • The Timken Company engineers, manufactures and markets Timken bearings, transmissions, gearboxes, chain, and related products, and offers a spectrum of power system rebuild and repair services around the world.

Education

Bachelor of Engineering - Information Science

New Horizon College of Engineering
Bengaluru
2006

Skills

  • SAP (ECC, Solution Manager, APO, XI/PI, CRM, EPP, Business Objects, SRM)
  • Linux
  • Windows
  • Oracle DBA
  • System architecture
  • Installation (SAP ECC, BPC 101 for NW & Microsoft, SAP PO, SAP SCM, SAP BW & BOBJ)
  • Upgrade related matters (SCM, ECC, BW, PI & BOBJ)
  • Project planning
  • Resourcing
  • Budgeting
  • Database management
  • EWA (EarlyWatch Alert)
  • System maintenance
  • SAP Best Practices
  • Performance monitoring
  • Team management
  • Project evaluation
  • Crisis management
  • SLA support
  • Performance reviews
  • Process Improvement
  • Recruitment
  • Capacity utilization analysis
  • Billing estimates/forecasts
  • Budget management
  • Financial resource deployment

Certification

SAP Solution Manager RCA certified

Accomplishments

  • Assisted in Managing P&L for large programs and projects to the tune of 1.2 million Euros
  • Demonstrated my people and technology capabilities to get promoted within 1.5 year
  • Received various company level and department level awards and accolades

Core Competencies

SAP (ECC, Solution Manager, APO, XI/PI, CRM, EPP, Business Objects and SRM), UNIX, Linux, Windows, Oracle DBA, Ability to manage teams of overs 25+ engineers and mentor them to peak their performance curves, Excellent skills evaluating Project challenges and working with Teams to bring back on track to ensure timelines are met, Responsible for SAP Basis and Command Center, providing 1st, 2nd and 3rd level support, Conduct performance reviews by adopting various industry accepted practices like stack ranking, bell curves etc., Process Improvement, Ability to recruit and mobilize team in support of the project timelines, Perform detailed analysis on capacity utilization and optimize the same for enhancing revenues, Craft project plans and develop resourcing requirements and billing estimates/forecasts, Manage team budgets and deploy financial resources for various interventions like training, personal development etc.

Additional Information

Seasoned SAP Basis specialist with over 18 years of work experience

Languages

English
Bilingual or Proficient (C2)
Telugu
Elementary (A2)
Marathi
Bilingual or Proficient (C2)
Hindi
Advanced (C1)

Timeline

Associate Director SAP Basis

GSK
03.2023 - Current

Senior Manager

GSK
07.2020 - 03.2023

Team Lead

Accenture
06.2013 - 07.2020

Analyst

Timken Engineering and Research India Pvt. Ltd.
06.2007 - 06.2013

Bachelor of Engineering - Information Science

New Horizon College of Engineering

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Sunil Kumar S