Sunil K V
Employee at MNC
Chinthamani taluk
Summary
Seeking for a position to utilize my skills and abilities in the industry that helps to me learn, contribute and growth, while being resourceful innovative and flexible.
Promote customer loyalty by deepening relationships and boosting satisfaction with industry-leading service. Effectively drive sales with skilled promotion while handling administrative requirements to correct problems and process changes. Enthusiastic about assisting customers and building trust with knowledgeable customer support.
Overview
3
3
years of professional experience
2021
2021
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Accounting Service Associate
CONDUENT BUSINESS LLC
02.2022 - Current
- Enhanced customer satisfaction by providing timely and efficient assistance in various service tasks.
- Provided accurate answers and solutions to customer concerns, inquiries and complaints.
- Developed strong relationships with clients through consistent communication and excellent service delivery.
- Assisted customers with inquiries, resolving issues promptly for improved customer retention.
- Trained and taught [1] new employees in 2023-24.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Education
M.Com -
Govt. First Grade College Devanahalli
Devanahalli, Bangalore NorthB.Com - undefined
Govt. First Grade College for BOYS Chintamani
Chintamani, BangalorePUC - undefined
Govt. PU College for BOYS Chintamani
SSLC - undefined
Govt. Junior College Kaiwara Chinthamani
Skills
Customer service excellence
Disclaimer
I hereby that the above mentioned details are true and best of my knowledge and belief. Hence I am looking forward for your immediate response.
Personal Information
- Father's Name: Venkateshappa
- Mother's Name: Padmamma
- Date of Birth: 01/03/99
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Certification
" DIGITALIZATION AND ECONOMIC GROWTH"
Timeline
" DIGITALIZATION AND ECONOMIC GROWTH"
08-2024
Accounting Service Associate
CONDUENT BUSINESS LLC
02.2022 - Current
" DIGITAL BANKING"
02-2021
B.Com - undefined
Govt. First Grade College for BOYS Chintamani
PUC - undefined
Govt. PU College for BOYS Chintamani
SSLC - undefined
Govt. Junior College Kaiwara Chinthamani
M.Com -
Govt. First Grade College Devanahalli
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