Reading
Sunil Makwana
Talaja,GJ
Summary
Proven operations management professional with a strategic vision and strong leadership capabilities. Committed to driving organizational efficiency and profitability through effective team collaboration and innovative initiatives. Ready to deliver impactful results as a General Manager.
Overview
3
3
Languages
14
14
years of professional experience
Work History
General Manager
ARANYA VILLA RESORT - SASAN GIR
05.2024 - 02.2026
- Implemented strategies that increased customer retention by 25%.
- Streamlined operations, reducing costs by 15% while enhancing service quality.
- Implemented innovative strategies that boosted customer retention by 25%.
- Fostered strong client relationships, resulting in a 50% increase in repeat business.
- Built client relationships that led to 50% increase in repeat business.
- Analyzed market trends to uncover opportunities, contributing to 20% revenue growth.
General Manager
SUKHSAGAR GIR RESORT - SASAN GIR
03.2020 - 04.2024
- Developed and executed marketing strategies that drove 50% growth.
- Analyzed market trends to identify new business opportunities effectively.
- Achieved top-tier customer satisfaction ratings consistently.
- Created a self-marketing team to promote property and enhance guest relationships with leadership.
- Dealing With Party , For A destination wedding Designs, and MANAGE IT after done once with successfully organize
- Maintained annual recurring revenue season-wise and destination-wise
OPERATION HEAD
AMIDHARA RESORT - SASAN GIR
10.2011 - 02.2020
- Overseeing the inventory, multi-cuisine dining operations, banquet sales, and local Kathiyawadi traditional food curation
- Ensured sanitation, cleanliness, and eco-friendly maintenance across guest villas and public spaces to enhance guest experience.
- Hiring, scheduling, and training local staff in hospitality practices, luxury service, and emergency response guidelines.
- Ensuring the highest levels of sanitation, cleanliness, and eco-friendly property maintenance across guest villas and public spaces.
- Enforcing safety protocols to protect guests and staff from accidental wildlife encounters on the property
- Coordinated with sales and marketing teams to increase weekend bookings and luxury package sales, driving corporate retreat engagements.
Education
M.D. - MASTER OF SOCIAL WORK
BHAVNAGAR UNIVERSITY
KALVIBID , BHAVNAGAR.GUJARAT INDIA 04.2001 -
GRADUATION - Commerce
SHRI D M BARAD GHUNSIYA GIR
GHUSNIYA GIR - GIR SOMNATH 04.2001 -
Skills
Operations management
Project management
Team leadership
Employee management
Business development
Quality management
Budget management
Project planning
Contract negotiations
Customer relationship management
Client relations
Time management
Interests
Travelling
Timeline
General Manager
ARANYA VILLA RESORT - SASAN GIR
05.2024 - 02.2026
General Manager
SUKHSAGAR GIR RESORT - SASAN GIR
03.2020 - 04.2024
OPERATION HEAD
AMIDHARA RESORT - SASAN GIR
10.2011 - 02.2020
M.D. - MASTER OF SOCIAL WORK
BHAVNAGAR UNIVERSITY
04.2001 -
GRADUATION - Commerce
SHRI D M BARAD GHUNSIYA GIR
04.2001 -