Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sunil Mani

Coimbatore

Summary

A Competent, dynamic, self-motivated professional with 15+ years of IT Infrastructure Industry experience on different technologies and platforms. As a Team Player and Highly motivated individual willing to learn new technologies and methods related to the Cloud and DevOps platform. Able to adapt to different work cultures and always ready to accept new challenges.

Overview

17
17
years of professional experience

Work History

Senior System Administrator

Magna International
08.2023 - Current
  • As part of Streaming VDI Support and DevOps Team, responsible for Project Management, Design, and Implementation of Desktop as Service and CVAD (Citrix Virtual Apps and Desktops) also specialist in supporting various Infrastructure and DevOps Tools
  • As a VDI Engineer, individually responsible for managing Citrix Cloud Services (DAAS) and Azure Cloud infrastructure to ensure stable operation
  • Experienced in building infrastructure of Azure cloud solutions and making recommendations on how solutions fit in company architecture
  • I am primarily responsible for VDI Infrastructure cloud and end-user level support for one of our Magna Engineering Division MPT in the APAC region, however, providing L3 Technical remote support for our VDI customers located in different regions EU/NA
  • Experienced with Troubleshooting Microsoft 365 including MS Teams, SharePoint Online, OneDrive, and Exchange Online
  • Managed VDI machines which is hosted in on our Hypervisor Microsoft Azure
  • Proactively progress and update tickets to satisfactory resolution incorporating best practices also collecting and reviewing customer feedback to enhance user experience
  • Troubleshooting in case of any storage, system failures, user profile related issues etc in Azure Admin portal
  • Contribute to major incident reports and route cause analysis, identifying opportunities for service improvements and implementing these where appropriate
  • Responsible for GPO management: Windows client and server administration, AD GPOs, Citrix GPOs, and Studio policies
  • Managed use cases and stakeholder objectives for Cloud, Automation, CICD, etc and work with engineering to build and optimize solutions that deliver on requirements
  • Experienced in configuration and maintenance of CVAD 7 2402 LTSR VDI environment for both Single and Multisession machines along with Citrix cloud as frontend, Azure as backend
  • Working experience with Git and GitHub repositories
  • Experienced in migrating Gitlab repositories to GitHub
  • Deployment of software’s into multiple VDI machines using Ansible Playbook via Visual Studio Code
  • Automation of repetitive tasks using Bash and PowerShell scripting
  • Responsible for managing specific projects (Worked as Project Lead), ensuring solutions and schedules are implemented promptly
  • Provisioning and managing resources in cloud using Terraform
  • Working experience with Chocolatey packages and installing Choco-software packages through PowerShell remotely
  • End to End Monitoring our VDI environment using Citrix Cloud DaaS Console also in the Citrix Analytic dashboard portal
  • Hands on experience in various other monitoring tools such as Logic Monitor, Next Think etc
  • Involved in deep analysis and research based on the alerts/notifications which we received from various monitoring tool and taking appropriate actions within stipulated time
  • Create documentation in Jira/Confluence to understand each other what is going on with in our Internal Team
  • This includes project updates, technical documentation, any major outage, or issues with in our environment, best practices to fine tune our VDI through various policies, configuration settings to provide better end user experience
  • Troubleshooting and resolving infrastructure and application-related issues promptly to minimize downtime

Senior VDI Engineer

Avantor
01.2018 - 08.2023
  • As part of L3 VDI Engineering Team, I am responsible for Project Management, Design, and implementation of Desktop as a Service and CVAD (Citrix Virtual Apps and Desktops) also a specialist in Integrating Citrix Workloads from on-prem to AWS
  • Created AWS infrastructure diagrams for the POC projects and deployed resources in AWS as per diagram
  • Experienced in building infrastructure of AWS cloud solutions and making recommendations on how solutions fit in company architecture
  • Design, support, and maintain Windows Server 2016, Active Directory, DNS, DHCP, and Group Policies, including auditing and problem diagnosis
  • Administrator and support of Citrix Xen Desktop/XenApp environments includes Delivery controller, Storefront, Director, and NetScaler
  • Administrator on physical server and virtual servers using virtualization technology using Hyper-V, XenServer, and VMware
  • Handled Migration of AWS Infrastructure from the on-prem data center in Norristown to AWS
  • Create EC2 Instances in public and private subnets, VPC creation, Subnet provisioning and setting of NAT Gateway
  • Managing of application and in EC2 Instances, AWS Lambda and Sync to S3 Bucket
  • Security hardening at the infrastructure level with EC2 Security Groups, NSGs, VPC NACLs, moving instances in public subnets to private subnets, using bastion hosts for admin access
  • Creating VDI solution architecture, workflows, Proof of Concept, and detailed design, performed cloud assessments and implementation
  • Experience in configuration and maintenance of XenDesktop 7.6, 7.15, CVAD 1912 LTSR VDI environment, PVS, and MCS Technology
  • Good understanding of ServiceNow ITIL Process (Incident/Problem/Change Management)
  • Responsible for GPO management: Windows client and server AD GPOs, Citrix GPOs, and studio policies
  • Worked with EC2, AWS Cloud formation, SNS Notifications, NAT Gateway, VPC, S3, Cloud Watch, Autoscaling, App Streaming, Amazon Workspaces, W365(Cloud PCs), Storage (FSX, EBS)
  • Citrix ADC NetScaler MPX, VPX 13.01, troubleshooting on load balancing and Traffic management
  • Ability to systematically troubleshoot, research, and diagnose the root cause for an incident or problem

Senior Support Engineer

Lantrasoft Technologies
05.2015 - 01.2018
  • As part of the L3 Engineering Team responsible for managing and supporting Citrix XenApp 6.5, virtualization, VMware 6.5, Splunk, and SCCM infrastructure across US, and APAC customers
  • Handling Citrix daily maintenance tasks of analyzing problematic servers, Monitoring server's CPU and Memory Utilization performance, Logon session-related issues, PVS server's health check-up, etc
  • Updating monthly patching on Lab/DR/Production Servers and creating, updating, and maintaining vdisk in PVS
  • Publishing Applications, Content, and Desktops to users in Citrix Management Console
  • Day-to-day administration of SCCM 2007/2012 environment to include engineering new solutions as needed
  • Experience in creating advertisements, collections, packages, and applications within SCCM
  • Following ITSM for any change management process in infrastructure

IT Analyst

TATA Consultancy Services
12.2010 - 03.2015
  • SCCM, Windows Servers/Desktop Administration, SDM, as part of various TCS Outsourcing Projects and Infra Team responsible for Windows Desktop/Server Administration, and SCCM Infrastructure Support for short-term and long-term projects across the globe

System Engineer

Aspire System
03.2010 - 12.2010

Consultant

SumeruSoft
05.2009 - 02.2010

Customer Support Engineer

Wipro Infotech
03.2008 - 04.2009

Education

MBA - Project Management

Bharathiyar University
12.2016

Bachelor of Science - Computer Applications

Tamilnadu Open University
01.2013

High School Diploma - Computer Engineering

PSG Tech
04.2006

Skills

  • Controlup
  • LogicMonitor
  • SCOM
  • Splunk
  • CloudWatch
  • SolarWinds
  • Ansible
  • Terraform
  • PowerShell
  • Cloud Formation
  • Citrix cloud
  • VMware
  • Windows
  • AWS
  • Azure
  • DevOps
  • Linux Desktop Virtualization
  • Cloud Computing
  • Citrix Products
  • NetScaler
  • FSlogix
  • SCCM
  • Jenkins
  • Chocolatey
  • Visual Studio Code
  • Python
  • Bash
  • ServiceNow
  • Ivanti
  • M42
  • SQL
  • Confluence
  • Jira
  • MS Teams
  • Office 365
  • Docker
  • Kubernetes
  • Team Building
  • Mentoring
  • Motivation
  • Collaboration

Timeline

Senior System Administrator

Magna International
08.2023 - Current

Senior VDI Engineer

Avantor
01.2018 - 08.2023

Senior Support Engineer

Lantrasoft Technologies
05.2015 - 01.2018

IT Analyst

TATA Consultancy Services
12.2010 - 03.2015

System Engineer

Aspire System
03.2010 - 12.2010

Consultant

SumeruSoft
05.2009 - 02.2010

Customer Support Engineer

Wipro Infotech
03.2008 - 04.2009

Bachelor of Science - Computer Applications

Tamilnadu Open University

High School Diploma - Computer Engineering

PSG Tech

MBA - Project Management

Bharathiyar University

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Sunil Mani