Engineering Leader with overall 24+ years of industry experience
Engineering lead for 2 high traffic products part of Google Workspace
Part of Amazon Prime Engineering Team
In progressive roles for 10 years in Walmart Technology India
Part of the Leadership team- Experienced in growing the Walmart captive center from 100 associates to 5000+
Experienced in building products & applications with a user base ranging from 1000 – 1 Million
Heavily focused on building products focusing on tenets of Enhanced User Experience & highly mature Engineering Excellence across 3+ geographies
Expertise in developing solutions cutting across multiple domains viz. Retail, Corporate systems, Healthcare, Financial Services etc.
Expertise in working with Senior Management on Strategy & driving transformation across Engineering, Process & Technology
Expertise in vendor management & insourcing work to stand up high performance product teams
Overview
26
26
years of professional experience
Work History
Sr. Engineering Leader
Google
06.2022 - Current
Responsible for 2 products that are part of the Google Workspace area
One product is focused on the external developer community spanning citizen developers, developers across enterprises, SMBs with about ~31B weekly executions
The other product caters to ~85M monthly users spanning SMBs, Enterprises & individual customers
Leading 2 teams of ~50 engineers in the capacity of Engineering Manager
Overseeing technically complex migrations, modernization & exploring initiatives on Generative AI
Leading a transition and setting up a team of Google Engineers, quickly ramping up the engineering roadmap for the product
Collaborating with Product team and other partners on delivering multiple features for a wide customer base
Strategy building for both Product and Tech for 2 products
Operational Strategization and execution for the Software Engineering teams
Ramping up work on complex migrations for Data location effort along with modernizing the tech stack
Initiating explorations for Generative AI
Onboarding to home grown technologies quickly
Initiative taken towards streamlining bug, incidents, tech debt resolution
Team Engagement across larger organization
Sr. Engineering Leader
Amazon
11.2021 - 06.2022
Responsible for 2 charters in the Prime Core Services Team based out of India
Primary ownership for 2 engineering teams owning the charters end to end
Responsible for all aspects of Engineering Delivery & Team Management including expanding the charter
Both charters involve microservices based products and services deployed on the cloud
Efforts towards Charter Expansion focused towards solving some of the problems identified around Prime core membership
Adaptability towards moving into different team culture and ways of working
Initiative taken towards expediting hiring resulting in a closure in 30% lesser cycle time
Director – Engineering
Walmart Labs
01.2019 - 12.2021
During the 10+ years in Walmart Labs, handled a series of engineering management, product management and program management roles successfully
Managed a portfolio of 100+ products
Responsible for managing a pillar/domain focused on delivering a reduction to SG&A and bottom line
Currently managing multiple scrum teams (~100+ associates) and responsible for Engineering Managers, Architects, Product Managers and engineers
Responsible for building scalable, reliable and secure solutions focusing US, UK & China markets across various technologies viz
MERN stack, Java, Azure, AI, SAP, Mainframe etc
Matured Engineering Excellence across 300+ products on Cloud/On Premise/Legacy/ERP technologies resulting in improvement in Speed to Market of ~15-20%, increased product stability reflected through reduction of P1/P2 incidents & improved engineering excellence by up to 20%
Implemented & supported packaged/custom solutions consumed by ~2.1 million users
Developed AI products such as chatbots servicing a userbase of 5000+ users and with a Net Promoter Score of 80%+
Digitized the HR systems by developing 10+ innovative and highly integrated products consumed by 10,000+ associates
Insourced work for 200+ developers supporting ~10 domains resulting in efficiency realization of 15%+
Delivered products focused for Succession Planning used by the CEO and board of members for the VP officer population of 300+ across geographies
Managed the products focusing on Customer Retention and Customer Lifecycle targeting a customer base of 100,000+ Customers across physical stores & eCommerce
Spearheaded several organizational wide initiatives such as 'Leadership in the Making' program grooming 100+ second line leaders
Matured the product development mindset by focusing on User Experience, Product Adoption, Total Cost of Ownership and Engineering Excellence across 50+ scrum teams
Recognized and awarded for contribution to Strategy & Governance
Helped transform the organization from waterfall to agile through several initiatives including training, coaching the coaches, updated hiring practices, updated development practices etc
Established a team of 15 Product Managers focusing on Data & Data Science
Lead multiple teams focused on modernizing People Systems for Walmart Globally
PMO Lead
Cognizant Technology Solutions
01.2010 - 12.2011
Streamlined delivery management and generated contract value reduction of 15% YOY apart from managing & executing account wide programs like SME development, Cross Training & SLA base-lining & monitoring for Walmart the Fortune 1 client
Reduced outstanding receivables from $10 Million to zero in a short span of 3 months as Business Operations Manager in Walmart
Actively participated in preparing multiple project proposals and contributed in winning major programs
Instrumental in taking Kochi center with 300+ associates through CMMI Level 5 certification as center head for process & quality
Technically lead an enterprise-wide program for Northern Trust Bank, onsite that encompassed 40 departments at client site and ensured delivery ahead of schedule resulting in an improved profitability of 15%
Successfully delivered a project for Healthnet, under very aggressive timelines by doubling up as the Manager and the Developer in the project
Was awarded the ‘Associate of the Quarter’ award in recognition of this effort
Played key role in setting up predictive mechanisms to ensure minimal variance of revenue forecasts and resource projections submitted by account teams leading to increase in utilization prediction accuracy to 95%
Tech Lead
Satyam Computer Software (Mahindra Satyam)
01.1999 - 12.2003
Significantly contributed to building team expertise in a proprietary language leading to winning several projects/ enhancements
Recipient of PAT on the Back award in recognition of contribution towards building competency in a proprietary language used by Canadian Imperial Bank Of Commerce
Tech Lead
Kanbay Software (Cap Gemini)
02.2003 - 07.2003
Successfully mastered new technology (Vision Plus) within a short span of time
Acknowledged for resolving several major technical issues with the project and guided the team towards implementing the Gold Plus project on schedule