Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Sunil Mattoo

Pune

Summary

I have a total of 13.7 years of experience in the IT industry, and I have worked in top large corporations during my professional journey. As a proficient Scrum Master with hands-on experience in the Agile framework for managing digital projects, I have a background in managing cross-functional teams to deliver complex digital projects in the retail banking space, within set timelines. I demonstrate skill in facilitating daily scrums, sprint planning, and backlog grooming, while collaborating with product owners to align team efforts toward business goals. Committed to improving team efficiency, enhancing communication, and promoting a culture of continuous improvement, I have successfully steered previous organizations toward agile methodologies by fostering an environment of transparency and trust. I am skilled in managing complex IT projects from conception to deployment, ensuring alignment with business goals. I possess a deep understanding of project lifecycle, risk management, and stakeholder communication strategies. My strengths include leadership, problem-solving abilities, and adaptability to changing technology landscapes. I have successfully led teams to deliver projects on time and within budget, improving operational efficiency and client satisfaction. I am proficient in project management tools such as JIRA, ALM, and Confluence. My domain expertise includes retail banking (unsecured lending, payments, credit cards, and issuing platform), telecommunications, and insurance.

Overview

12
12
years of professional experience

Work History

Scrum Master

Pine labs Technology
01.2024 - Current
  • Collaborated with the Scrum team to develop user stories, estimate story points during sprint planning and backlog refinement sessions, ensuring they meet the team's Definition of Ready (DoR)
  • Maintained close collaboration with team members, actively listening to their feedback to identify issues and effectively resolve conflicts
  • Identified functional and non-functional details for the features which needed to be delivered and logged related EPICS, Features, User Stories and Acceptance Criteria in Rally
  • Promoted and ensured the adoption of Agile best practices while actively encouraging team cohesion, overcoming impediments, and effectively addressing productivity hurdles
  • Skillfully facilitating sprint reviews and planning meetings, encouraged full team engagement, resulting in enhanced productivity within the time box
  • Collaborated with product owners, team members, technologists, and other Scrum masters to define solutions and drive progress within the Agile environment
  • Supported the Product Owner in managing the product backlog and aided in implementing the Scrum framework for monthly sprint releases
  • Ensured effective communication by consistently providing project updates to stakeholders at all levels
  • Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes

Project Manager - Digital Transformation

Standard Chartered Bank
10.2017 - 12.2022
  • Project Overview: Digital transformation in Retail Banking
  • Led the implementation of a new digital banking customer on boarding platform, resulting in a 19% increase in customer satisfaction and reduction in operational costs
  • Managed a team of 28 cross-functional professionals to deliver projects on time, within budget, and to the desired quality standards
  • Successfully navigated complex organizational change, ensuring smooth adoption of new technologies and processes
  • Oversaw the development and launch of a digital banking platform with a focus on enhancing customer experience and driving digital adoption
  • Collaborated with IT, marketing, and operations teams to ensure alignment with business objectives and successful project delivery
  • Analyzed the company existing lending process and procedures to make strategic recommendations to enhance agency-wide information dissemination, communication flow and systems delivery
  • Implemented a data-driven approach to measure project performance and identify areas for improvement
  • Digital transformation in Retail Banking

Scrum Master

HDFC Bank Ltd.
Pune
07.2015 - 04.2017
  • Coached teams in Agile best practices and provided necessary training to create positive mindset to Agile methodologies
  • Collaborated with product owners, team members, subject matter experts (SMEs), and other scrum masters to define solutions and drive progress
  • Collaborated with Product Manager to ensure timely resolution of cross-team dependencies to ensure timely completion and proactively address any obstacles
  • Streamlined and optimized workflow and communication by implementing the most suitable Agile frameworks, aligning them with project requirements to ensure valuable delivery
  • Continuously staying well-informed about current trends in the Agile framework led to team improvement
  • Collaborated with the team to foster continuous improvement throughout the project development lifecycle
  • Identified, created, and implemented contingency plans to effectively address potential risks
  • Generated weekly project reports that reflected information on the percentage of work completed, WSR, MBR, charts and timelines, number of tickets completed/in-progress in Rally/JIRA and shared with the team leads

Solution & Business Analyst

Vodafone West Limited
Gujarat
05.2014 - 07.2015
  • Conducted meetings with business users and stakeholders to understand their business process and elicit requirements
  • Performed Gap analysis of existing processes and proposed solutions for improvement
  • Worked with the Project Manager to keep track of the status of project milestones and resource planning
  • Created progress and completion reports, which were submitted to project management on a weekly basis

Presales & Business Consultant

Stock holding Corporation of India Projects Ltd.
Mumbai
12.2012 - 04.2014
  • Gather, review, and analyze Business and Industry data including KPIs, financial reports
  • Conducted JADs
  • Liaise between various business departments and groups
  • Produce functional design and wireframes for internal web-based tools within the engineering group
  • Producing maps and models for proposed systems
  • Helped in building and creating End to End testing scenarios and testing scope
  • Worked on impact analysis to see downstream implications resulting from change in scope or requirements
  • Communicate with 3rd party vendors and partners to address technical questions, issues or requests
  • Experience testing and mapping various business processes and protocols
  • Business Requirement Gathering, Business plan, Business and system workshops, User demos, Project Deliverables

Education

Executive development program - Product management

IIM Vishakhapatnam

MBA - Marketing

Gujarat university

BSC - IT

Sardar Patel University

Skills

  • Team Engagement
  • Agile Methodologies/Best Practices
  • Active Listening
  • Conflict Resolution
  • Project management
  • Sprint planning
  • Backlog grooming
  • Effective customer communication
  • Scrum framework expertise
  • Agile metrics tracking

Accomplishments

  • Collaborated with two teams consisting of 9 members each in the development of Credit Card Application.
  • Creating a positive and open communication environment within the development team and with stakeholders, leading to better understanding of project requirements and expectations.
  • Enhanced work visibility and progress transparency within the team and among stakeholders by establishing measurable metrics such as Release Burn-up, Burn-down, team velocity, and defect summary report from Rally. This led to a substantial increase in the value of delivery, elevating it from 50% to an impressive 90%.

Timeline

Scrum Master

Pine labs Technology
01.2024 - Current

Project Manager - Digital Transformation

Standard Chartered Bank
10.2017 - 12.2022

Scrum Master

HDFC Bank Ltd.
07.2015 - 04.2017

Solution & Business Analyst

Vodafone West Limited
05.2014 - 07.2015

Presales & Business Consultant

Stock holding Corporation of India Projects Ltd.
12.2012 - 04.2014

Executive development program - Product management

IIM Vishakhapatnam

MBA - Marketing

Gujarat university

BSC - IT

Sardar Patel University
Sunil Mattoo