Sunil Mudaliar
Mumbai
Summary
Dedicated professional seeking suitable position that would enable me to enhance my current skills and challenge my various abilities in Retail and Sales & Business Development Function- particularly Interested in a professionally managed organization which will give me an opportunity to utilize my talent and creativity to contribute towards success of the organization as well as facilitate carrier growth.
Overview
23
23
years of professional experience
Work History
Store Retail Sales Manager (Warehouse
Royal bath Shoppe (RBS)
Bhiwandi Maharashtra
05.2020 - Current
- Maintain receipts, records and withdrawals of the stock room
- Receive, unload, and shelve supplies
- Register all incoming and outgoing shipments/products in company inventory systems
- Process and dispatch orders to our own retail shops and to other customers
- Perform other stock-related duties, including fixation of labels and barcodes
- Inspect incoming deliveries for damage or discrepancies; report those to accounting for reimbursements and record keeping
- Ensure adequate record keeping and manage all documentation to confirm proper stock levels and maintain inventory control software system
- Maintaining count of all warehouse inventories and reporting discrepancies to accounting department.
Refurbish Manager/Quality Assurance Manager
Furlenco Pvt Ltd (Warehouse & Logistics).
Bangalore - Karnataka
04.2016 - 01.2020
- Understanding customer needs and requirements develop effective quality control processes
- Setting requirements for raw material or intermediate products for suppliers and monitoring their compliance
- Understand the requirements for the product or service and have sense of responsibility towards our potential and existing customers as well as the competition
- The main goal into help preserve our reputation by Ensure that our products and services are capable to drive sustainable growth
- Ensure adherence to health and safety guidelines as well as legal obligations
- Supervise inspectors, technicians and other staff and provide guidance and feedback development procedures to identify deviations from quality standards
- Approve the right products or reject defectives
- Keep accurate documentation and perform statistical analyses
- Solicit feedback from customers to assess whether their requirements are met
- Submit detailed reports to warehouse manager
- Be on the lookout for opportunities for improvement and develop new efficient procedures.
Retail Store Manager /Service Officer (furniture)
Pepperfry Private Ltd (Studio)
Kanjurmarg Maharashtra
09.2014 - 02.2016
- Assign carpenter as per region & time wise also take appointment from customer regarding Fitment
- Any pending Closure of yesterday need to complete in Time
- Carpenter day wise Attendance sheet and Job done Day wise Reports generated and updated in excel
- Week wise visits with carpenter, proper grooming etc maintained as per the company given standard
- Customers Face to face interactions Regarding Product and Fitment Etc
- Reports, Mails & Assignments needs to send on daily basis to ASO
- Day vise proper updates from carpenter regarding Fitment & Repair Etc
- Ensure excellence in Customer Service in all aspects of Store Operations by handling customer queries, requests, feedbacks, appreciation and complaints.
Retail Store Manager (Showroom)
House full international Pvt. Ltd.
Thane Maharshtra
09.2012 - 08.2014
- Store Ambience, Layout Visual merchandising and display of products
- Ensure proper display of merchandise for the customers at all times
- Tracking fast movers and slow movers in each category
- Attending the weekly meeting for discussion of targets and achievement and to discuss and form sales strategy
- Analyze preset sales target and work accordingly to make the best utilization of resources given to achieve them
- Also perform a duty of Cashier as and when required by Cluster manager
- Communicating the target plans to sales staff given by Cluster manager
- To achieve the given section target and goals
- Giving good service-to customers and excellent shopping experience
- Ensure all the work get done given by the Assistant retail manager
- Ensure excellence in Customer Service in all aspects of Store Operations by handling customer queries, requests, feedbacks, appreciation and complaints.
Sales Floor Manager (Retail Showroom)
Tresorie Dicitex Home (A part of raheja group pvt ltd)
Ghatkopar Maharashtra
08.2009 - 08.2012
- Handling entire sales & operation activities of the Store
- Assisting customers and responding to customer complaints, requests, comments
- Sales issues finding new ways to improve sales, meet sales targets, analyze figures, forecast volume, and strategize
- Planning the layout and design of displays
- Manpower Planning & respective job allocation
- Tracking ticket size & converting foot-falls
- To strategize to reduce shrinkage
- Competition mapping
- Data analysis
- To ensure attractive merchandise display & overall store layout
- To ensure the adherence to SOP in Store
- To facilitate smooth cashiering process.
Brand Sales Supervisor (Retail Showroom)
Dockers San Francisco/ A Part of Levis Strauss Pvt. Ltd.
Andheri Maharashtra
09.2006 - 07.2009
- Stock replenishment displaying new arrivals and new patterns
- Ensure day-to-day records of Global counts
- Looking after the housekeeping and maintenance
- Analyze sales trends, track competition and provide inputs to Merchandisers and Marketing
- Communicate the target plans given by Department Manager
- Ensure consistent growth in sales, store profitability and retail parameters such as Customer Maturity Index and Per Bill Average
- Preventing shortage and pilferage
- Ensure excellence in Customer Service in all aspects of Store Operations by handling customer queries, requests, feedbacks, appreciation and complaints.
Customer Sales Representative (Nirmal Lifestyles)
Shoppers Stop (Retail Showroom )
Mulund West,Maharashtra
08.2004 - 08.2006
- Store Ambience, Layout, Visual Merchandising, Colour Blocking and Display of products
- Ensure proper display of merchandise for the customers at all times
- Tracking fast movers and slow movers in each category
- Attending the weekly sales meeting for discussion of targets and achievement and to discuss and form sales strategy
- Analyze preset sales target and work accordingly to make the best utilization of resources given to achieve them
- Also perform a duty of Cashier as and when required by the Ops
- Communicating the target plans to sales staff given by supervisor
- To achieve the given section target and goals
- Seeking feedback activity from customer
- Preventing shortages and pilferage
- Giving good service to customers and excellent shopping experience
- Ensure all the work get done given by the departmental manager.
Senior Sales Executive
Bombay Dyeing (Retail Showroom) ,(Neville House, Fort) VT
Mumbai
03.2001 - 07.2004
- Merchandise stacked properly for the customers
- Receive and maintain goods in the store
- Maintain the shop floor & actual involvement window display merchandise
- Ensure that the merchandise returned from the customers are properly checked documented and accounted
- Reconciliation of physical inventory with system inventory at periodic intervals
- To send stock requirements Packing and Dispatching of Customer requirements
- Cleanliness and Maintenance of warehouse
- Giving Good service to the customers.
Education
Bachelors of Commerce - Economics
Model College
Dombivali03-2004
Higher Secondary Certificate -
SIA High School & Jr. College
Dombivali02-2000
Secondary School Certificate -
SH Jhondhale Vidya Mandir.
Dombivali03-1998
Skills
Store operations
Staff Training and Development
Social Media Marketing
Sales strategy development
POS System Operation
Driven Work Ethic
Customer Service
Sales Team Leadership
Cash Handling
Store Opening and Closing
Stock audits
Team Supervision
Inventory Management
Revenue Growth
Shrink Reduction
Personal Information
Hobbies: Listening to music, Playing Cricket and Tennis, Travelling and making friends
Accomplishments
- Recognize something to make it better
- Identified problem & solved it.
- Come up with a new idea that improved things.
- Developed or implemented new procedures or system's worked on special projects
- Got compliment & appreciations by Warehouse Manager and V.P. Ops.
Languages
- English
- Hindi
- Marathi
- Gujarati
- Bengali
.
PLACE:
DATE:
SIGNATURE:
Timeline
Store Retail Sales Manager (Warehouse
Royal bath Shoppe (RBS)
05.2020 - Current
Refurbish Manager/Quality Assurance Manager
Furlenco Pvt Ltd (Warehouse & Logistics).
04.2016 - 01.2020
Retail Store Manager /Service Officer (furniture)
Pepperfry Private Ltd (Studio)
09.2014 - 02.2016
Retail Store Manager (Showroom)
House full international Pvt. Ltd.
09.2012 - 08.2014
Sales Floor Manager (Retail Showroom)
Tresorie Dicitex Home (A part of raheja group pvt ltd)
08.2009 - 08.2012
Brand Sales Supervisor (Retail Showroom)
Dockers San Francisco/ A Part of Levis Strauss Pvt. Ltd.
09.2006 - 07.2009
Customer Sales Representative (Nirmal Lifestyles)
Shoppers Stop (Retail Showroom )
08.2004 - 08.2006
Senior Sales Executive
Bombay Dyeing (Retail Showroom) ,(Neville House, Fort) VT
03.2001 - 07.2004
Bachelors of Commerce - Economics
Model College
Higher Secondary Certificate -
SIA High School & Jr. College
Secondary School Certificate -
SH Jhondhale Vidya Mandir.
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