Sunil Pandey

Spearhead government & institutional banking relationships with central and state government bodies, PSUs, and educational institutions.

Mobilized deposits exceeding ₹5,000 crore from government clients.

Structured customized banking solutions including cash management, fee collection, online Property management solution, GeM pool accounts, E-tendering & e-auction solutions, customized dashboards with inventory management, financial and physical work analysis, treasury, and digital banking solutions for large entities.

Collaborated with senior government officials including (senior IAS officer, principal secretary, additional chief secretary, finance controller, managing director, commissioner etc.) to establish high-value partnerships.

Mentored and guided junior RMs, enhancing productivity and client servicing standards.

Consistently recognized among top performers in Government Banking Group for well known major projects like SNA implementation of key CSS SBM Urban, 15th Finance Commission Urban etc. with Avg Bankable deposit 5000+ Cr.

• Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
• Analyzed sales and customer data to identify trends and opportunities for increased profitability.
• Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
• Strengthened client relationships through regular communication and effective problemsolving.
• Developed customized proposals for potential clients, demonstrating the value of the company''s products and services.
• Developed and delivered presentations to key customers to position products and services.
• Organized cross-functional teams to address complex client requests or projects efficiently, resulting in increased satisfaction levels among key accounts holders.
• Negotiated contract renewals with existing clients, securing long-term commitment and fostering ongoing collaboration.
• Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.

• Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.
• Cultivated a culture of continuous improvement by promoting open communication channels for feedback from all levels within the organization.
• Boosted operational efficiency through implementation of lean principles, resulting in reduced waste and improved production timelines.
• Implemented comprehensive risk management strategies to protect the organization from unforeseen financial pitfalls.
• Reduced personnel costs by restructuring the management hierarchy to eliminate redundancies and promote cross-functional collaboration.
• Developed high-performing teams by recruiting top talent and fostering an environment conducive to professional development and personal growth.
• Streamlined customer service protocols, significantly improving response times and customer satisfaction ratings.
• Executed awareness campaigns to boost store footfalls, enhancing customer interactions.
• Responsible for providing inputs to merchandising team on customer expectations, preferences and moving styles.
• Managed store's profit and loss effectively.
• Accountable for daily store administration and operations like diesel gen-set, premise owner management, petty cash management, stationary management & internal store cleanliness and products showcasing etc.
• Forecasting and planning monthly & quarterly sales targets and executing them in a given time frame Business Development.
• Ensured customer satisfaction by adhering to service quality standards.
• Conducted training sessions on product knowledge, company procedures, and sales techniques.
• Handling products (Voice - Postpaid/ prepaid, data, VAS,revenue target, Handset target, collection target, walk-in target, control on expenses, all vendors management, petty cash management, staff's remunerations, quality services, customer satisfaction.
• Ensured accurate counting of cash register contents.
• Arranged products to enhance visual appeal and accessibility.