Open To Work
Sunil Pawar
Hyderabad
Summary
Dedicated and Analytical Investigation Specialist with Proven Expertise in Case Management, Fraud Detection, Data-Driven Decision Making, and Process Automation | Strong Track Record in Supporting Operational Integrity, Mentoring Teams, and Driving Continuous Improvement Across Cross-Functional
Overview
4
4
years of professional experience
Work History
Investigation Specialist I
Amazon Development Centre India Pvt. Ltd
Hyderabad
03.2022 - Current
- Conducted thorough investigations into incidents, claims, fraud, compliance issues, and security concerns.
- Conducted fraud investigations on high-risk accounts and ensured strict compliance & regulatory adherence with Amazon policies
- Contributed to investigative processes for multiple destination programs and cases exceeding $5,000, strengthening platform integrity and operational efficiency.
- Contributed to a data-driven project that implemented automation for investigative case analysis using AI technology. Collected and curated detailed data on over 1,000 cases to train and refine machine learning models for automated decision-making.
- Mentored associates by providing guidance and training in investigative processes, enhancing team capability and knowledge.
- Proactively contributing to Amazon's operational excellence by spearheading deep dive analysis and root cause resolutions for FBA Merchants and seller reimbursement requests
Education
Bachelor of Commerce - Computers
Indian Institute Of Management And Commerce (IIMC)
08-2021
XII -
Master Minds Junior Kalasala
04-2018
X -
St. Alphonsus High School
05-2016
Skills
- Compliance auditing
- Risk assessment
- Transaction monitoring
- Compliance adherence
- Risk prevention
- Financial reporting
- Advanced Excel
- Tally ERP 9 with GST
Accomplishments
- Maintained a streak of 100% quality for a period of two years in a row.
- Top Performer Recognition Award.
- Have been rewarded with the Monthly Wall of Fame Award for seven consecutive months and the Weekly Warrior Award, which includes cash vouchers.
- Maintained consistency in achieving more than 291.71% productivity and 100% quality utilization each and every month.
Projects
- MIPO (Multiple Destination Program Output), 02/2023, 08/2023
- Implementation of AI, 03/2024, 07/2024
- Bulk Resolver Program, 09/2024, 02/2025
- Kiwi Revaluation Tickets Program, 02/2025, Present
Languages
- English, Full Professional Proficiency
- Hindi, Full Professional Proficiency
- Telugu, Full Professional Proficiency
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteHybridRemoteSalary Range
₹40000/yr - ₹200000/yrTimeline
Investigation Specialist I
Amazon Development Centre India Pvt. Ltd
03.2022 - Current
Bachelor of Commerce - Computers
Indian Institute Of Management And Commerce (IIMC)
XII -
Master Minds Junior Kalasala
X -
St. Alphonsus High School