Results-driven Business Analyst & KYC Specialist with 12+ years of expertise in regulatory compliance, process optimization, and risk management within the banking sector. Skilled in KYC process management, AML monitoring, and customer due diligence (CDD) to ensure adherence to RBI and regulatory guidelines. Strong background in requirement gathering, gap analysis, system testing (UAT), and automation initiatives to streamline banking operations. Proven ability to collaborate with compliance, risk, and IT teams to drive process improvements and digital transformation. Proficient in Finacle, CMCP, and banking systems to enhance customer experience and operational efficiency.